Overview

Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5Overall Rating 4.35/5rating 4.35

40 Reviews

88% Would Recommend
Latest Review over 2 years ago

Reviews


CO
CHARLIE O.
Norfolk, VA
JEEP GRAND CHEROKEE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2016 Category: Service
oil change
good

AS
ALISHA/JOSEPH S.
Virginia Beach, VA
NISSAN 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016 Category: Service
A Very Stand Up Business!
Bay Automotive was very quick and through with repairing the body work on my vehicle. The estimate was more than affordable and their work is guaranteed. Very professional and great atmosphere!

LK
LORRAINE K.
Norfolk, VA
PLYMOUTH 07/98(MEXICO) NEON 07/98(MEXICO)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016 Category: Service
They are trustworthy and dependable.
They take care of the problem and get it right the first time.

JF
JOANNE F.
Norfolk, VA
MAZDA 3I
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2016 Category: Service
Great service and excellent result!
Bay Automotive excells in automotive body work and in meeting customers' needs. I appreciated the human touch given in contacting the rental car agency for me, letting me know how the repair was progressing, and the pleasantness with which the customer service reps treated me. Thank you!

MM
MIKE M.
Virginia Beach, VA
CHEVROLET SUBURBAN 10/07 LT 10/07(MEXICO)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2016 Category: Service
Great people and great service
Great people and great service

BG
BETH G.
Norfolk, VA
SUBARU FORESTER
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2016 Category: Service
Funny friendly fast and fair
My day started out pretty bad. I got lost driving around looking for some tire place that a friend had recommended. I finally gave up and decided to try the place right around the corner from me. Best decision I have made since I moved here.

KM
KATRICE M.
Norfolk, VA
FORD FREESTAR CARGO VAN
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2016 Category: Service
GOOD SERVICE
GOT A STATE INSPECTION. FAILED, FIXED THE PROBLEMS AND THEY REINSPECTED IT. PASSED. WHAT MORE WOULD ONE EXPECT?

SH
SHAKETA H.
Virginia Beach, VA
KIA OPTIMA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2016 Category: Service
Collision repair
Great service

KL
KATHRON L.
Virginia Beach, VA
KIA SPORTAGE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2016 Category: Service
Bay Automotive is a great place because everyone I came in contact made me feel welcome.
Bay Automotive is a great place to have service done to your car. They let you know up front what to expect and the length of time it will take.

RT
ROBIN T.
Norfolk, VA
CHEVROLET AVEO
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2016 Category: Service
Great Service
Brought the car in for different reasons and Bay Automotive fixed them all. It's close by, not cheap nor too pricey, but there's always a waiting line. Not a big problem, just bring your vehicle in early.

JH
JAMES H.
Norfolk, VA
FORD E150 03/03(USA) E150 03/03(USA)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2016 Category: Service
Bay ODU
Always friendly and fair. I know exactly what needs to be done,how much it will cost,and an accurate timeline on work completion. Top notch crew at Bay Old Dominion!

MB
MINGLEI B.
Norfolk, VA
TOYOTA COROLLA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2016 Category: Service
Good service!
Good service, and it's very quick. I'm very satisfied.

JD
JOSH D.
Norfolk, VA
MAZDA MX-5 MIATA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2016 Category: Service
Great
It's the second time in two weeks I've had to bring my car in (for unrelated issues) both times, they've been great

CL
CHRISTOPHER L.
Chesapeake, VA
FORD MUSTANG 10/12-USA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2016 Category: Service
Bad day turned amazing
Someone smacked my car pretty good I'm a parking lot but the guys at the shop made it perfect again at a fair price. Thanks again John!

JC
JOEL C.
Norfolk, VA
KIA SPORTAGE
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2016 Category: Service
Bay Automotive Visit for Car inspection.
Very good service in all aspects

AD
ASHLEY D.
Norfolk, VA
JEEP COMPASS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2016 Category: Service
Great service!
Bay Automotive delivered fast and efficient work and I am very satisfied with the repairs on my jeep! They kept me updated and thoroughly explained what they would be replacing on my car and did so in a way that left my car looking brand new.

ME
MICHELLE E.
Virginia Beach, VA
CHRYSLER 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016 Category: Service
Professionalism . Also great work
Did a great job and was quick at getting my vehicle back.

SM
STEVEN M.
Norfolk, VA
TOYOTA PRIUS C
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016 Category: Service
Honest, Reliable, and Timely
The statement of work and expectations were clearly outlined. Their work was high-quality and service was exceptional.

UR
UNIQUE R.
Norfolk, VA
FORD TAURUS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2016 Category: Service
The Best
Love those hard working & kind people !

LW
LORIEL W.
Norfolk, VA
MERCEDES-BENZ C-CLASS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2016 Category: Service
Go Bay
Bay was the fastest at getting me a auto repair quote and doing the repairs. They offer a lifetime guarantee which allows you to be confident in the repairs.