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Bay Hyundai

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,337 Reviews)
67
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
42
Total ReScores
4.2
ReScore Average
67
Net Promoter Score ®

Business Details

About

Bay Hyundai is conveniently located in Panama City, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Bay Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today. Bay Hyundai is conveniently located in Panama City, FL. Our service center is staffed with expert technicians who provide quality Hyundai repair and maintenance. The Bay Hyundai’s factory certified technicians are trained to ensure your Hyundai runs well for the road ahead. Call or email us to set up an appointment today.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(850) 785-1591
Opening in 22 minutes
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (US & Canada)
641 W 15th Street Panama City, FL 32401
Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,337 Reviews)

WW
gravatar
William W.
Port Saint Joe, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Poor Planning
We came to the dealer as a result of a "recall notice". The adjustment was to take no longer than an hour and sure enough it was 54 minutes. Upon receiving our car we departed only to "experience" engine warning signs and display on the screen....."return to the service center immediately". Upon contacting the S/C....we informed them we would be back after completing another task. Upon our return.....we were told the "adjustment" did exactly what it was intended too by the recall. After waiting a short while the Service Tech came and told us the part needed to fix our car would have to be ordered? We were provided a "rental" and told maybe by Friday....the car would be ready? Yesterday 22 Mar, we received a call stating the part was "backordered" and likely hood was JUNE for the return of our car!
The Dealer's hands are tied, but HYUNDAI has done a poor job of planning knowing the extent of the RECALL. Shame on them! Makes one wonder if Hyundai is the right car to purchase....as we have owned 2012, 2014, 2016 NO PROBLEMS! Now this 2018.....in the shop for expected 90 days and payment still being made.
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