Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(343 Reviews)

99% Would Recommend
Latest Review about 2 months ago

Reviews


RZ
Richard Z.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2016 Category: Service
Richard said the business did a very good job.

NP
Natasa P.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016 Category: Service
Spoke with Jimmy. He said the business did a really good job,

MM
Madison M.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016 Category: Service
Madison said they were very responsive to what he needed to have done.

AO
Aubrey O.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016 Category: Service
Aubrey said the business has the best price, quality of work and customer service.

BH
Bill H.
Culpeper, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2016
Bill a satisfied customer
I'm a parent of an ODU student in Norfolk. My son uses his 1999 Rav4 in daily commutes to class and work so any vehicle down time is more than just a nuisance. The folks at Bay got my son back on schedule during some of the hottest days in July. As I live out of town, its hard for me to be involved in the process, but the team at Bay made it easy

CM
Craig M.
Virginia Beach, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2016 Category: Service
Craig said the business always provides great service. They explained the whole process to him from beginning to end and he feels comfortable with that.

CK
Connie K.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2016 Category: Service
Connie said the business is the best.

JD
Jack D.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2016 Category: Service
Spoke with Rick. He said they were very responsive and kept him and his son updated.

BR
Benjamin R.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2016 Category: Service
Benjamin said he had an excellent experience. No actual work was done and only a diagnosis was done.

AF
Ann F.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2016 Category: Service
Ann said she loves the business and she would recommend them.

JD
Jasmine D.
Norfolk, VA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/06/2016 Category: Service
Spoke with Chris. He said he had a few difficulties with this business. The communication was bad, they over estimated the cost of the repair and the promise date kept changing. He said he would not recommend this business and he would never return based on this experience.

AM
Alvin M.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2016 Category: Service
Alvin said everybody at this business was friendly and knowledgeable. They also kept him up to speed about what was going on with his vehicle and what they were doing.

MS
Michael/kerrie S.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2016 Category: Service
Kerrie said they did a great job and they were nice.

KP
Karen P.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2016 Category: Service
Karen said she has used this business before and was very pleased. They are very reputable, trustworthy, efficient and reasonable. They were agreeable and worked with her.

JT
John T.
Norfolk, VA
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/08/2016 Category: Service
John said this business had poor communication and he would not recommend them due to this issue.