Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

333 Reviews

99% Would Recommend
Latest Review 25 days ago

Reviews


LM
Lea M.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2015 Category: Service
Lea said the business provided great customer service and they were quick.
This review was collected via phone interview by Customer Research Inc.

DP
Danielle P.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2015 Category: Service
Danielle said they did a really good job on her vehicle and they were friendly.
This review was collected via phone interview by Customer Research Inc.

RJ
Ron J.
Chesapeake, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2015 Category: Service
Ron said the business did an excellent job.
This review was collected via phone interview by Customer Research Inc.

TB
Terri B.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2015 Category: Service
Terri said this business is good, but it is very expensive.
This review was collected via phone interview by Customer Research Inc.

MH
Matthew H.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2015 Category: Service
Matthew said the employees at this business did what they said they were going to do, and at the price they promised. It is really easy to get service there and they always do everything in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SF
Staci F.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2015 Category: Service
Staci said the business provided good customer service.
This review was collected via phone interview by Customer Research Inc.

KM
Kelsy M.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2015 Category: Service
Kelsy said the business was great, they provided good service.
This review was collected via phone interview by Customer Research Inc.

JR
Jane R.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2015 Category: Service
Jane said they were wonderful. ET was really helpful and kind to her and was fantastic.
This review was collected via phone interview by Customer Research Inc.

GJ
Gary J.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/14/2015 Category: Service
Gary said it was a job well done.
This review was collected via phone interview by Customer Research Inc.

MM
Matt M.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/13/2015 Category: Service
Matt said they did a good job.
This review was collected via phone interview by Customer Research Inc.

CB
Carly B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Service
Carly said the prices at this business were fair, it was a quick turn around and the service was personable.
This review was collected via phone interview by Customer Research Inc.

BC
Brandon C.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Service
Brandon said everything went well with the service provided at this business.
This review was collected via phone interview by Customer Research Inc.

BB
Bill B.
Fredericksburg, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2015 Category: Service
Bill said this business had great communication and they were very good.
This review was collected via phone interview by Customer Research Inc.

RF
Robert F.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2015 Category: Service
Robert said he was not satisfied when this business did not wash his vehicle and did not clean out where the mechanics had entered.
This review was collected via phone interview by Customer Research Inc.

JA
Jay A.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/03/2015 Category: Service
Jay said this business did a good job on the repair and the price seemed reasonable.
This review was collected via phone interview by Customer Research Inc.

TN
Thu N.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2015 Category: Service
Thu said this business provides good service and the staff is nice.
This review was collected via phone interview by Customer Research Inc.

MW
Morgan W.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2015 Category: Service
Morgan said her vehicle was fixed in one day and for a good price.
This review was collected via phone interview by Customer Research Inc.

QG
Quintin G.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2015 Category: Service
Quintin said he is always satisfied with the service at this business and they are really speedy with the work.
This review was collected via phone interview by Customer Research Inc.

CL
Christopher L.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2015 Category: Service
Christopher said this business was wonderfully convenient and he would whole heartedly recommend them. They took all day, which was fine, but he had not heard from them all day. When he called and spoke with someone, he was told his vehicle was not ready and they would have to keep his vehicle overnight. Then, another person called him and told him the vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2015 Category: Service
Don said this business told him about other things going on with his vehicle, then gave him the option to take care of them. He took his vehicle there for an oil change and they took care of that for him.
This review was collected via phone interview by Customer Research Inc.