Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

333 Reviews

99% Would Recommend
Latest Review 25 days ago

Reviews


CA
Cyrus A.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2015 Category: Service
Cyrus said the business provides honest service in a timely manner.
This review was collected via phone interview by Customer Research Inc.

AG
Amarilis G.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2015 Category: Service
Amarilis said she got great service from this business. They looked at other problems on her vehicle and were honest with her.
This review was collected via phone interview by Customer Research Inc.

DG
Devin G.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2015 Category: Service
Devin said this business provided him with everything he needed at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

XW
Xiaotian W.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Xiaotian this business was fast and very convenient.
This review was collected via phone interview by Customer Research Inc.

JF
John F.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
John said this business is always very friendly. They explained in detail what was wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

TS
Thurmond S.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2015 Category: Service
Thurmond said they provided him with pretty good service.
This review was collected via phone interview by Customer Research Inc.

AB
Alexis B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Alexis said she totaled out her vehicle but this business was very nice to work with.
This review was collected via phone interview by Customer Research Inc.

LC
Lucas C.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2015 Category: Service
Lucas said that this business was the only facility in the area that was doing inspections. He took his vehicle in and they finished the repair in 45 minutes.
This review was collected via phone interview by Customer Research Inc.

MR
Marian R.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015 Category: Service
Marian said her vehicle looks really good, they were also very nice and pleasant.
This review was collected via phone interview by Customer Research Inc.

NE
Nicole E.
Norfolk, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2015
Great Service Nice People
Excellent service,the people are great.they answer all of your questions.Just a great to get your car serviced!i totally recommend!

JL
Jay L.
Norfolk, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2015
Repairs
Everyone at Bay Old Dominion was exceptionally friendly and the repairs to our car were done in just under 1 day! We would definitely recommend them to anyone and would take our car back there anytime.

DC
Dennis C.
Roanoke, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/18/2015 Category: Service
Dennis said the business did a great job.
This review was collected via phone interview by Customer Research Inc.

SR
Steven R.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2015 Category: Service
Steven said the business is very good and he trusts them. They are prompt with follow-up on service that is needed and informative on the services they have performed.
This review was collected via phone interview by Customer Research Inc.

BM
Bryan M.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2015 Category: Service
Bryan said he has no complaints and everything went okay.
This review was collected via phone interview by Customer Research Inc.

MB
Michael B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2015 Category: Service
Michael said this business had good service.
This review was collected via phone interview by Customer Research Inc.

MM
maia m.
Norfolk, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2015
customer service
I just would like to say I had a great experience the people there were great I went in for a oil change I was in and out in thirty minutes just want to say thank you

JS
Jay S.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2015 Category: Service
Jay said everything was good. The business got the repairs done ahead of time. He said the facility suggested some future repairs that may be needed but did not pressure him to do them that day.
This review was collected via phone interview by Customer Research Inc.

RR
Revere R.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2015 Category: Service
Spoke with Elizabeth. She said that she has dealt with this business before and she is always satisfied.
This review was collected via phone interview by Customer Research Inc.

BM
Bryan M.
Virginia Beach, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2015 Category: Service
Bryan said the service was fast, awesome and on point.
This review was collected via phone interview by Customer Research Inc.

SP
Steven P.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2015 Category: Service
Steven said this business did a good job of explaining what was wrong with his vehicle and what he needed to get fixed then.
This review was collected via phone interview by Customer Research Inc.