Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

335 Reviews

99% Would Recommend
Latest Review 7 days ago

Reviews


BM
Bryan M.
Virginia Beach, VA
Verified Customer
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02/05/2015 Category: Service
Bryan said the service was fast, awesome and on point.
This review was collected via phone interview by Customer Research Inc.

SP
Steven P.
Norfolk, VA
Verified Customer
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02/04/2015 Category: Service
Steven said this business did a good job of explaining what was wrong with his vehicle and what he needed to get fixed then.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2015 Category: Service
Ken said they have great personal staff members and the get the work done quickly. He has never had a problem and they do quality work.
This review was collected via phone interview by Customer Research Inc.

JL
Jobina L.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2015 Category: Service
Spoke with Jawaun. He said the business is very friendly and was straight-up with him.
This review was collected via phone interview by Customer Research Inc.

AR
Ashley R.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2015 Category: Service
Ashley said the employee she worked with at this business, ET, was very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

AJ
Ariela J.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2015 Category: Service
Ariela said this business was nice, she likes them, and they gave her answers to everything she needed.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Blackrock, Dublin
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2015 Category: Service
John said the business treated him well.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2015 Category: Service
Chris said this business found the problem and fixed it. It was one-stop shopping for him. Jason, the mechanic , was great.
This review was collected via phone interview by Customer Research Inc.

NR
Nick R.
Norfolk, VA
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/30/2015 Category: Service
Nick said he had to return to this business after he had his belts changed because he started to hear a squeak. They resolved this issue for him for free but he is now noticing a slight squeak. He got a good price but he would not recommend them because this was his first experience with them.
This review was collected via phone interview by Customer Research Inc.

SP
Shanice P.
Arlington, VA
Verified Customer
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01/30/2015 Category: Service
Shanice said he was very honest and direct with him. He gave him good information. He was up front and they were very speedy with the service.
This review was collected via phone interview by Customer Research Inc.

CS
Calvin S.
Norfolk, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2015 Category: Service
Calvin said the business is the best.
This review was collected via phone interview by Customer Research Inc.

KC
Kendall C.
Norfolk, VA
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2015 Category: Service
Kendall said she had a very good experience with the business.
This review was collected via phone interview by Customer Research Inc.

AA
Allison A.
Norfolk, VA
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01/26/2015
Nice people
People were really nice and they seemed to really care about the service they give you.

MK
Melissa K.
Norfolk, VA
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01/26/2015
Quick and easy
I brought my car in for a quick oil change and they even rotated the tires and charged less.

PJ
Patrick J.
Norfolk, VA
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01/07/2015
Trustworthy great people.
They are very good at explaining what the cars problem is, also they get the job done fast.

DT
Denisse T.
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01/05/2015
Great Customer Service!!!
The staff at Bay Old Dominion were friendly and helpful. My car broke down one mile from work and I was afraid I was going to miss my daughter's recital. Fortunately, the staff made my car a priority and made sure I made it to her first recital. I will be continue to be a customer in the future!

KB
Ken B.
Norfolk
Verified Customer
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12/16/2014 Category: Service
Ken said the business is very friendly, and gives great service.
This review was collected via phone interview by Customer Research Inc.

CA
Cyrus A.
Norfolk, VA
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12/15/2014
Excellent Service!
Have used Bay Old Dominion a number of times. They did fantastic body work on my wife's Prius and, most recently, were able to do a check up and tune up in less than one full business day while keeping me apprised of progress the whole way. Will definitely return and would recommend them to others!

NS
Nate S.
Norfolk
Verified Customer
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12/15/2014 Category: Service
Nate said the business was good.
This review was collected via phone interview by Customer Research Inc.

BW
Bobbi W.
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12/12/2014
Bay staff & service people took good care of me.
I had a flat tire. They sent a tow truck to get me and my car. Bay got new tires, put them on and I left a happy lady.