Bay Old Dominion Collision & Service Center

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(343 Reviews)

99% Would Recommend
Latest Review 3 months ago

Reviews


TN
Thu N.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2015 Category: Service
Thu said this business provides good service and the staff is nice.

MW
Morgan W.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2015 Category: Service
Morgan said her vehicle was fixed in one day and for a good price.

QG
Quintin G.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2015 Category: Service
Quintin said he is always satisfied with the service at this business and they are really speedy with the work.

CL
Christopher L.
Norfolk, VA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2015 Category: Service
Christopher said this business was wonderfully convenient and he would whole heartedly recommend them. They took all day, which was fine, but he had not heard from them all day. When he called and spoke with someone, he was told his vehicle was not ready and they would have to keep his vehicle overnight. Then, another person called him and told him the vehicle was ready.

DG
Don G.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2015 Category: Service
Don said this business told him about other things going on with his vehicle, then gave him the option to take care of them. He took his vehicle there for an oil change and they took care of that for him.

MS
Michael S.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2015 Category: Service
Michael said this business provided good service and treated him very well.

MK
Megan K.
Norfolk, VA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2015 Category: Service
Megan said they were very lovely to deal with and she just wished they were quicker.

CO
Curtis O.
Hampton, VA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/05/2015 Category: Service
Curtis said the business was fantastic. He would appreciate a more honest answer when asked when his vehicle would be ready. They told him several times his vehicle would be ready and when he would come in to pick it up it would not be ready. They did a good job and it was worth the wait overall.

AM
Allyssa M.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2015 Category: Service
Allyssa said this business did a great job and she would most definitely recommend them. They are friendly, fair and they completed things quicker than estimated. She is new to the area and she is glad she has somewhere to go. She had a great experience and she really likes them.

JL
Jacquelyn L.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2015 Category: Service
Jacquelyn said the business did excellent work on her vehicle.

MS
Mike S.
Norfolk, VA
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/10/2015 Category: Service
Mike said this business was pretty good and they accommodated him quickly. It took them a half day longer than expected to complete the service but he was not sure why.

AT
Ali T.
Norfolk, VA
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/09/2015 Category: Service
Ali said the person responsible for processing and writing information wasn't nice. He spoke really fast and wasn't respectful. He wouldn't recommend the business because his vehicle didn't pass inspection and they didn't provide an explanation. It wasn't explained where he should park his vehicle and they got very angry at where he parked. He wouldn't recommend the business because of what has been shared.

JF
John F.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2015 Category: Service
John said they are always up front, honest and get him in right away. They completely explain everything to him because he does not understand vehicles. He said he hopes they stay in business for a long time because he finally found a good mechanic and is pretty sure they will because they do such a good job.

AH
Alex H.
Norfolk, VA
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2015 Category: Service
Alex said the business had quick service. They were honest and had a fair price.

CC
Craig C.
Norfolk, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2015
Great Service
Staff was very friendly and helpful. On top of the great service, I left some things at the shop after getting my car service and the staff went above and beyond to get it back to me.