Baytown Auto Collision Center

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

468 Reviews

96% Would Recommend
Latest Review about 1 year ago

Review for Baytown Auto Collision Center
Ray V. on 10/25/2012
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Ray said after spending $1,000 to have his bumper repaired it should look like new. He noticed the chrome trim does not sit flush the way it should. The repairs were to his bumper, but he noticed a representative at this facility buffed the entire vehicle and it looks like a 13 year old kid did it. There were swirl marks all over the vehicle that weren't buffed out properly. He was told his vehicle would take 2 days to repair, but it actually took a week because this establishment didn't have all the parts they needed.
Category: Collision
Service Date: 10/24/2012
Review Created: 10/25/2012
This review was collected via phone interview by Customer Research Inc.