Review for Baytown Auto Collision Center
Deryle D. on 02/04/2013
Deryle said his overall experience was not satisfactory because he is still waiting for a brand new GM fender. The aftermarket fender they used caused a gap around his headlights. He was not kept adequately informed because they didn't call him about the progress of the repair. His wife communicated with the insurance company. He said he was not satisfied with the estimator because she did not return his call or tell him how the repairs were progressing. He would not recommend the business because his fender has gaps. They did not keep him informed and when he called, they did not call back.
Service Date: 01/16/2013
Review Created: 02/04/2013
This review was collected via phone interview by Customer Research Inc.