Baytown Auto Collision Center's Reviews

3.0

(2 Reviews)

Write a Review

Recent Reviews

Claudia R.

02/19/2013

Verified Customer

Category: Collision

Spoke with Rochelle. She said this business didn't take care of things well. She said the experience ended up costing her more money than it should have. She said there was some miscommunication between this business and the insurance company. The paint work was done, but they did not check for the squealing noise. She said the customer service was poor. Her vehicle was taken to the service department of this business and they couldn't find anything wrong. She left this business and took her vehicle to a different business. The other business found the issues with her vehicle. She said she has no idea when it was ready. She was told that the insurance company wouldn't pay for the use of the loaner vehicle after the 4th of February. She paid for the additional two days on the loaner vehicle. She had to call this business for updates. She said Vickie did an excellent job and she was nice, but overall her whole experience was horrible. She would not recommend this business because they didn't take care of her. She said she doesn't want to come back to this business.

Not Recommended

View all Reviews

Businesses Near You

Downtown Automotive