Baytown Auto Collision Center

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

468 Reviews

96% Would Recommend
Latest Review about 1 year ago

Review for Baytown Auto Collision Center
Kenneth M. on 05/24/2011
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Kenneth said the vehicle was ready one and a half weeks later than promised, he suspects it had something to do with his insurance company. They do really good quality work, but this time the repair took too long.
Category: Collision
Service Date: 05/18/2011
Review Created: 05/24/2011
This review was collected via phone interview by Customer Research Inc.
Sonia P. at Baytown Auto Collision Center responded on 06/06/2011
After a follow up call to Kenneth , he stated he feels like they misunderstood his comments as he knew that with the holiday and insurance supplement requested , that the vehicle would not be ready. he welcomed another call.