ReScore Reviews™ (21)

ReScore
Overall Rating 4.5714286/5Overall Rating 4.5714286/5Overall Rating 4.5714286/5Overall Rating 4.5714286/5rating 4.5714286
Original
Overall Rating 2.04762/5Overall Rating 2.04762/5rating 2.04762rating 2.04762rating 2.04762
91% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Johnny W. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Very Good Service experience.
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/21/2018 09:15 AM
Tammy M. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"BEST DEALERSHIP IN TEXAS"
Lee and his staff are always very informative, very friendly and makes sure the customer is always taken care of and totally satisfied.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/21/2018 08:15 AM
Doretha W. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous staff"
Provided service with a smile. Worked on problem with vehicle until solved,very determined workers.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/21/2018 07:23 AM
Amber V. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EXCELLENT CUSTOMER SERVICE"
I always receive great customer service in an exceptional and timely manner. Every person that I have dealt with has been more than pleasant and accommodating.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/20/2018 08:25 PM
Ashli L. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service and staff! "
I dread get my vehicle service, partially because it is time consuming. The service department is quick and nice.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/20/2018 07:27 PM
Lekeytheia T. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Everything was great, love this place and I will definitely visit again. The staff will for sure take good care of you.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/17/2018
Service Type: Repair
Review Created: 04/20/2018 10:52 AM
Verified Customer on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Front hub replacement"
Chris in service was great to work with. Repairs were done fast .
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 04:05 PM
Steven P. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Staff is great
Service is great
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/17/2018
Service Type: Maintenance
Review Created: 04/19/2018 11:57 AM
Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"5 star service "
The whole staff was very helpful, and service was excellent
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/18/2018 08:28 PM
Bernadette B. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Had to reschedule service a few times and the service department was very understanding and friendly.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/13/2018
Service Type: Repair
Review Created: 04/18/2018 11:46 AM
Tonya V. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change "
.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 02:09 PM
Elmer F. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
Awesome 👏
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/17/2018 01:20 PM
Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent customer service "
Excellent customer service
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 11:12 AM
Scott S. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The staff"
The staff at this dealership has changed the way I feel about dealerships... I've always considered them a necessary evil, but everyone (and I mean everyone) that either my wife or I have dealt with have treated us awesome. From the original purchase, to the finance dept, to the service department to the parts department.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/14/2018 11:09 AM
Shauna A. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
I will go back over and over!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/14/2018 06:18 AM
Ji C. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Thanks you!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/13/2018 11:17 AM
Verified Customer on 04/12/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Na"
Na
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/12/2018 03:58 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 04/13/2018

Tim Shipe
Fixed Ops Director
832-446-4021
Heather P. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast easy service"
Mr. Lee Ehrlich has great customer service. Service was fast and convenient . He explain all my future services to keep in mind .

Heather Powers
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/12/2018 01:53 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 04/12/2018

Thank you for your response! We appreciate your business and feedback Heather. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Elizabeth W. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best Dealership family in town"
I have visited other Hyundai dealerships and keep coming back to this family of dealerships. This is the 4th Hyundai I have purchased and will not be my last. I have referred people as well and will continue to. Chris in Service is awesome!!!
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/11/2018 11:25 AM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 04/11/2018

Thank you for your response! We appreciate your business and feedback Elizabeth. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
Misti R. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Mr. Johnson is amazing. Overall was a great experience.
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/10/2018 07:06 PM
TIM S., Fixed Ops Director at Baytown Hyundai responded on 04/11/2018

Thank you for your response! We appreciate your business and feedback Misti. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021
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