Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

733 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 4.5909105/5Overall Rating 4.5909105/5Overall Rating 4.5909105/5Overall Rating 4.5909105/5rating 4.5909105
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
91% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


CE
Charles E.
Baytown, TX
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great Service!
The Service Manager, Lee Elrich, is always on top of things and very helpful.

MP
Michael P.
Crosby, TX
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Great work!
Great!

RF
Rochelle F.
Baytown, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great Service
Customer Service

GC
Gale C.
Houston, TX
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great people
I recommend this dealership to buy a vehicle and service a vehicle

Verified Customer
Weslaco, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
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Verified Customer
Highlands, TX
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
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MD
Michael D.
Dripping Springs, TX
2015 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2018 Category: Service
Good work, but takes a bit of time
They try to be helpful in providing tips on needed maintenance and repair. This time, they identified a couple of important things that needed to be addressed and did the work. The only thing that I can really find fault with is the amount of time spent waiting for things to be done. But, I don't think it would take substantially less time anywhere else.

Verified Customer
Crosby, TX
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Fast and friendly
Good service

KD
Kenny D.
Sulphur, LA
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
. Rating of 10 of 5 Stars for the below mention. Dealership is a 5 of 5 rating. Their people below make the difference - Must read review!!!!
Roxanne & Kim are so tremendous from the purchase via internet/phone to servicing my vehicle, even with the verbally committed to items during the sale. Both ladies have displayed extraordinary customer service and friendly skills. With that being said, Roxanne has really rocked because she was the one onsite when I purchased the vehicle and when I came each time to get something taken care of on my vehicle. Her can do attitude matches Kim, but her dedication to make it happen pushes her to the top. No matter the travesty of her family experiencing home flooding, she was 100% there and willing to "go to battle" for we, the customer even on a loaner car during my visits. Hats off to both the ladies, but a very special accolade for Roxanne and all that she has done in my situation. Will highly recommend them both along with Mr. Lee the Finance Mgr/Officer; another great addition to the overall buying and purchasing experience. I need to add, the young and short Hispanic lady in parts was another welcome sight to work with. I ordered some plastic parts for my underneath skirting/skid plates and she not only had them ordered but even after 3 months had them set aside and guarded them from other potential customers until I could return to pick them up. Sorry was not able to recall her name, but she was so professional and very accommodating in all my inquiries.

LM
Louise M.
Houston, TX
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Service
Very nice people

MD
Mary D.
Crosby, TX
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
Repair
They did my oil change but the other issues were not fixed. They were going to inquire about the rest of the repairs. Lee the manager is going to follow up next week on the findings

TF
Trefalya F.
Channelview, TX
2006 Hyundai Azera
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2018 Category: Service
Good Service
Everyone was very friendly. I was served at my appointment time and was out within a 30 minute time frame. I would definitely come back again.

SW
Stephen W.
Highlands, TX
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Good people
They were quicker than they told me.

RP
Roberta P.
La Porte, TX
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
First oil change
Staff were courteous and prompt with service. Waiting area comfortable and clean. Good job.

AT
Anh T.
Houston, TX
2014 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Strongly recommended
I love this place. Price is reasonable and the service is quick.

Verified Customer
Baytown, TX
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Great service
I always get excellent service even without an appointment

SP
Steven P.
Crosby, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Great visit
Service and sales staff do a great job.

Verified Customer
Channelview, TX
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Great Service
Great Service, Great people Great all around

Verified Customer
Houston, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Kind people
They got me in and out very fast. And were very friendly

PC
Patricia C.
Channelview, TX
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Oil Change
I trust the Dealership to be honest about the maintenance of my vehicle.