Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

1034 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.6296252/5Overall Rating 4.6296252/5Overall Rating 4.6296252/5Overall Rating 4.6296252/5rating 4.6296252
Original
Overall Rating 1.92593/5rating 1.92593rating 1.92593rating 1.92593rating 1.92593
92% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


CA
Christy A.
Baytown, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019 Category: Service
Oil change
Great place to get oil changed, they are quick with quality service.

EB
Elizabeth B.
Baytown, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Taking care of business
The service department at Baytown Hyundai is always very courteous and will provide me with information about any recalls for my car. Getting them taken care of to keep my car on the road.

MC
Mario C.
Baytown, TX
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Good service
Quality Service

GW
Gary W.
Dayton, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Very accommodating, excellent service.
I like the email acknowledgement when the vehicle is service and the periodic updates, saves me the trouble of having to call.

LJ
Leona J.
Houston, TX
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019 Category: Service
Survey Response
Work was completed in a timely manner, there was adequate seating in the waiting area and service personnel helpful and pleasant.

PC
Patsy C.
Baytown, TX
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/19/2019 Category: Service
The service man inside a Mr. Lee was very polite and has a happy personality. A really nice personality.
My car is running good.

DH
Deidra H.
Raywood, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2019 Category: Service
Excellent Service!
Brought my car in for a scheduled extended warranty repair. From the second I walked in the door, until I left, service was exceptional! Lee in service is top notch! Will def buy another Hyundai!

TB
Tedi B.
Houston, TX
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019 Category: Service
Great Service
As always, Lee and the service team are awesome. They really take care of their customers.

JW
Jennifer W.
Baytown, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Outstanding Customer Service
My experience with Baytown Hyundai was delightful. The employees were helpful and provided excellent customer service every time I called to inquire on the progress of my vehicle.

DR
Duncan R.
Pasadena, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
The people
Keep you updated on the process of my vehicle

TD
Tommy D.
La Porte, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/15/2019 Category: Service
Service
Very good service

EL
Elizabeth L.
Baytown, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
First Visit to Service Department
Awesome Service

EM
Elmila M.
Houston, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Customer service
Every time I have gone to this location, I leave a smile on my face. There is never any high pressure to get work done. It is always left up to me. They take the time to actually talk to you.

ST
Susan T.
Houston, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
I love the service department in baytown
My experience was great. My oil change and tires was rotated in a timely manner. The guys was very professional and helpful.

SA
Sandra A.
Baytown, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
Great dealership
Awesome dealership and people to work with in. All areas

LS
Lynette S.
Houston, TX
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2019 Category: Service
Employees
Technicians were very friendly and work done quickly. All of staff were courteous.

RC
Ricky C.
Baytown, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
ABS sensor
Replace a ABS sensor. We had the transmission fluid flushed and replaced along with the coolant system flushed. They are great to work with and you get a free oil change for filling out the review. That's what a rep said when she called to see if we did the review. We shall see.

SF
Steven F.
Crosby, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
Review - Oil Change
Very pleasant experience.

Verified Customer
Baytown, TX
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Bunch of lights
They were able to get me in right away without an appointment and resolve the problem in one service.

Verified Customer
Baytown, TX
2019 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Good job
Good job