Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

1241 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.6774226/5Overall Rating 4.6774226/5Overall Rating 4.6774226/5Overall Rating 4.6774226/5rating 4.6774226
Original
Overall Rating 2.06452/5Overall Rating 2.06452/5rating 2.06452rating 2.06452rating 2.06452
93% Would Recommend
85% Business Response
Latest Review 1 day ago

Reviews


LE
Luis E.
Houston, TX
2012 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2019 Category: Service
Service
Good service and fast

WC
William C.
Houston, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019 Category: Service
Fit me in in an emergency
I had to suddenly change plans and drive across the state, oil change was due, and wanted to do it before I left. They fit me into the schedule at the last minute.

CD
Carl D.
Deer Park, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Maintenance
Very thorough. Nice good customer service

LC
Lewis C.
Houston, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Car repair
They were great. Chris was must helpful through out the whole deal.

CC
Cristobal C.
Haltom City, TX
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
Great Customer service!
My first oil change was free so I went .. I would definitely return if you had a bundle oil package.. down at next dealer ship they service all
Makes $129.99 3 oil changes and wash.

RM
Renna M.
Kirbyville, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2019 Category: Service
My Baytown Hyundai Experience.
THE PEOPLE AT BAYTOWN HYUNDAI ARE VERY FRIENDLY.I WENT IN FOR AN OIL CHANGE AND THY TOLD ME WHAT MY CAR ALSO NEEDED AND GOT MY APPROVAL BEFORE DOING ANYTHING ELSE AND I WAS NOT THERE FOR A LONG PERIOD OF TIME.THANK YOU BAYTOWN HYUNDAI FOR TAKING SUCH GOOD CAR OF MY CAR.

RS
Robert S.
Dayton, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
great service
No need to take to any other dealer for service.

FW
Frances W.
Baytown, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Thumbs up for Baytown Hyundai
Prompt and professional service. Courteous service department staff.

Verified Customer
Baytown, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Service department is excellent
The service department manager takes very good care of customers

KK
Kenneth K.
Pasadena, TX
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019 Category: Service
Ken 2 review
Service was great and they got the job done on time

SA
Sandra A.
Baytown, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
Awesome dealership
Awesome employees to work with

BL
Bonita L.
Channelview, TX
2010 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2019 Category: Service
This dealership is great
They do all the things u expect, and then they go one more step. I appreciate that they keep me informed ahead of time that things are coming up so I can plan financially.

SF
Steven F.
Crosby, TX
2018 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
05/17/2019 Category: Service
Engine Problems in Vehicle
We have had severe problems with the engine in our 2018 Hyundai Tuscon. Vehicle is only 6 months old and has been in the shop for last 2 months. Honor the Lemon Law in Texas!!!!
LEE E., Service Manager from Baytown Hyundai responded on 05/17/2019

WE  HAVE FOLLOWED ALL MECHANICAL DIRECTIONS FROM HYUNDAI ONM YOUR VEHICLE. WILL FOLLOW UP WITH THE PROPER CHANNELS IN THE NEXT FEW DAYS....

LEE E., Service Manager from Baytown Hyundai responded on 06/29/2019

CALLED TO CHECK IN WITH YOU AND SEE IF THE VEHICLE WAS OK. 


MB
Michael B.
Baytown, TX
2005 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2019 Category: Service
Zzz
Xxz

SB
Suzanne B.
Houston, TX
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Great to work with
i went in for a specific vehicle and did not get any hassle, just good customer service. Jeanetta was very professional and helpful and actually listened to me. the only reason I wouldn't go back is because i live too far away. although i might make the drive for Jeanetta

MJ
Mcbride J.
Houston, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Good service
I've been going here for years for regular maintenance on my vehicle. On this occasion I came in late in the day as a walk-in and they were able to fit me in for an oil change which was really nice of them.

CR
Carlos R.
Baytown, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2019 Category: Service
Failed Ignition Coil
Had an ignition coil go bad, Baytown Hyundai replaced it under warranty. Work was completed quickly.
LEE E., Service Manager from Baytown Hyundai responded on 05/14/2019

THANK YOU FOR YOUR FEEDBACK...WE ARE ALWAYS HERE FOR YOU


JD
Josell D.
Baytown, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019 Category: Service
Lee
Lee did a great on my car for my oil change Lee is the best.

WR
William R.
Dayton, TX
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Great service
Great service always

JW
Jennifer W.
Baytown, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Excellent Service
I recently stopped in to have my car serviced. The staff was knowledgeable and courteous while the appointment itself was handled quickly.