Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1324 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.7142834/5Overall Rating 4.7142834/5Overall Rating 4.7142834/5Overall Rating 4.7142834/5rating 4.7142834
Original
Overall Rating 2.05714/5Overall Rating 2.05714/5rating 2.05714rating 2.05714rating 2.05714
93% Would Recommend
81% Business Response
Latest Review about 13 hours ago

Reviews


PL
Philip L.
Baytown, TX
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Service visit
Always greeted with a smile and positive attitude by representative. Have always had vehicle serviced at this dealer. Not one negative experience to this point.
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/23/2016

Philip,
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

RL
Robert L.
Baytown, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2016 Category: Service
7,500 mile service
Charlotte Lilyblade is very personable and is an excellent service advisor. I received the first oil change at no cost as advertised and received a discount on the tire rotation.
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/23/2016

Robert,
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

JM
Jose M.
Houston, TX
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2016 Category: Service
Service
Great Service - always a pleasure
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/22/2016

Jose,
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

AC
Anthony C.
Anahuac, TX
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2016 Category: Service
Accent
Friendly staff, quick service
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/22/2016

Anthony,
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

AP
Anthony P.
Highlands, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2016 Category: Service
Customer service was amazing!
Looking forward to continuing business
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/22/2016

Anthony,
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

SA
Shauna A.
Pasadena, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016 Category: Service
Friendly Staff and Great Service
I will take my car to your Service Department every time!!!!
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/19/2016

Shauna,
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

Verified Customer
Baytown, TX
2010 HYUNDAI ACCENT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2016 Category: Service
Excellent Servie
Service Reps were friendly and discussed my options without pressure sales.
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/19/2016

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

PW
Patricia W.
Crosby, TX
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2016 Category: Service
Efficient service
The service department takes good care of my middle-aged Santa Fe.
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/19/2016

Patricia,
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

Verified Customer
Houston, TX
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2016 Category: Service
Very good service.
The people there care about your car.
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/14/2016

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

CW
Carrie W.
Baytown, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/09/2016 Category: Service
oil change
great
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/12/2016

Carrie,
   Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

CG
Crystal G.
Houston, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2016 Category: Service
Thank you
Always a pleasure!
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/07/2016

Crystal,
     Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

WA
Wallace A.
Baytown, TX
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2016 Category: Service
NOT HAPPY
NO
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/05/2016

Wallace,
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

BM
Biko M.
Baytown, TX
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2016 Category: Service
Home hospitality!
Yes
Tim S., Fixed Ops Director from Baytown Hyundai responded on 12/03/2016

Binko, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

AK
Amy K.
Cove, TX
2014 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2016 Category: Service
Survey
Great service!
Tim S., Fixed Ops Director from Baytown Hyundai responded on 11/30/2016

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

OV
Orlando V.
Houston, TX
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2016 Category: Service
Friendly Service
The service this dealership gives has always been great. I have never had a bad experience with anyone who has attended me.
Tim S., Fixed Ops Director from Baytown Hyundai responded on 11/25/2016

Orlando,
     Thanks for your feedback.

Tim Shipe
Fixed Ops Director
832-446-4021

Verified Customer
Crosby, TX
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016 Category: Service
Great service
Great service as always.
Tim S., Fixed Ops Director from Baytown Hyundai responded on 11/20/2016

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

MR
Mal R.
Kemah, TX
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2016 Category: Service
Out Standing Service!!!!
I had a problem with my Sunroof making a noise. We noticed the windshield wasn't seated properly. They corrected the issue and sent it to a body shop to make sure every little detail is corrected. That is service beyond expectation. Wow!!!
Tim S., Fixed Ops Director from Baytown Hyundai responded on 11/17/2016

Mal,
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

PK
Paul K.
Houston, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
pdk
very good service dept
Tim S., Fixed Ops Director from Baytown Hyundai responded on 11/17/2016

Paul,
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

MF
Michel F.
Baytown, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
m fraley
comfortable surroundings coffee while you wait tv wifi
Tim S., Fixed Ops Director from Baytown Hyundai responded on 11/17/2016

Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021

Verified Customer
Mabank, TX
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2016 Category: Service
A OK on service.a few problem with radio controls but for most part above average.
Service was quick and courteous.
Tim S., Fixed Ops Director from Baytown Hyundai responded on 11/15/2016

Thanks for your feedback.

Tim Shipe
Fixed Ops Director
832-446-4021