Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

1340 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.7222264/5Overall Rating 4.7222264/5Overall Rating 4.7222264/5Overall Rating 4.7222264/5rating 4.7222264
Original
Overall Rating 2.05556/5Overall Rating 2.05556/5rating 2.05556rating 2.05556rating 2.05556
93% Would Recommend
80% Business Response
Latest Review about 19 hours ago

Reviews


Verified Customer
Dayton, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2016 Category: Service
Baytown Hyundia Service
Excellent and friendly service
Richard H., Service Director from Baytown Hyundai responded on 06/27/2016

thanks for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


DW
Dwayne W.
Baytown, TX
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
Friendliness
They listen and took care of my needs in timely fashion.
Richard H., Service Director from Baytown Hyundai responded on 06/24/2016

thanks for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


KB
Keith B.
Katy, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
Amazing service
There are many choices in the Houston area, but Baytown Hyundai will always be my first choice no matter how long the drive.
Richard H., Service Director from Baytown Hyundai responded on 06/23/2016

thank you for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


DC
David C.
Houston, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016 Category: Service
customer service
I BRING MY SONATA TO THIS DEALERSHIP FOR ALL MY SERVICE NEEDS. TAKE CARE OF MY CAR NEEDS AND GREAT CUSTOMER SERVICE
Richard H., Service Director from Baytown Hyundai responded on 06/20/2016

thank you for the survey see you on your next visit.

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


Verified Customer
Houston, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2016 Category: Service
punctuality
very punctual with assistance
Richard H., Service Director from Baytown Hyundai responded on 06/20/2016

thank you for the survey see you on your next visit.

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


MM
Michele M.
Baytown, TX
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2016 Category: Service
Great service!
Great, quick, friendly service! :)
Richard H., Service Director from Baytown Hyundai responded on 06/20/2016

thank you for the survey see you on your next visit.

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


CA
Cynthia A.
La Porte, TX
2014 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2016 Category: Service
Service Team
Great customer service
Richard H., Service Director from Baytown Hyundai responded on 06/10/2016

thank you.

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


Verified Customer
Houston, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2016 Category: Service
Dependable and Fast
I wanted a place that I can count on doing a good job without worrying about my daughter's car when I leave there and I found it. Thanks!
Richard H., Service Director from Baytown Hyundai responded on 06/08/2016

thank you see you on your next visit.


KG
Karen G.
Baytown, TX
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2016 Category: Service
Customer friendly.
My service representative kept me informed of the progress of the working being done on my car.
Richard H., Service Director from Baytown Hyundai responded on 06/06/2016

thank you for the survey see you on next visit.

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com

Tim S., Fixed Ops Director from Baytown Hyundai responded on 06/06/2016

Karen,
    Thanks foryour feedback

Tim Shipe
Fixed Ops Director
832-446-4021

Verified Customer
Baytown, TX
2014 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2016 Category: Service
Oil change
Quick and courteous
Richard H., Service Director from Baytown Hyundai responded on 06/06/2016

thank you for the survey see you on next visit

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


ST
Sandra T.
Baytown, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2016 Category: Service
Review
Good service
Richard H., Service Director from Baytown Hyundai responded on 05/28/2016

thanks

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


PL
Philip L.
Baytown, TX
2009 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2016 Category: Service
Great Service Area Representatives
The Service Representatives were very helpful in getting the work set up that my vehicle was due for without being "pushy". Very professional, but better than that, they were pleasant, nice people.
Richard H., Service Director from Baytown Hyundai responded on 05/24/2016

thanks for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


PG
Paul G.
Channelview, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2016 Category: Service
Appreciation
Easy access of location and ease of getting an appointment upon short notice.
Richard H., Service Director from Baytown Hyundai responded on 05/23/2016

thank you

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


EM
Elbany M.
Baytown, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2016 Category: Service
Efficient and friendly
Very nice.accomodating.
Richard H., Service Director from Baytown Hyundai responded on 05/23/2016

thank you very much for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


LB
Leigh B.
Houston, TX
2011 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2016 Category: Service
Great employees and excellent service
Great service on my Veracruz! The work was done perfectly. The loaner car was awesome, in fact I purchased it! Great experience and Char was the best!
Richard H., Service Director from Baytown Hyundai responded on 05/16/2016

thank you for the survey

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


BO
Bertha O.
Houston, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2016 Category: Service
FRIENLY
FEST
Richard H., Service Director from Baytown Hyundai responded on 05/12/2016

thank you for the survey see you on your next visit.

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


JV
Jennifer V.
Crosby, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2016
Friendly Helpful Employees
Made my Buying experience simple and less stressful. Go see Willis Johnson he is so friendly and knows his cars.
Richard H., Service Director from Baytown Hyundai responded on 03/23/2016

thank you

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


KH
KENNETH H.
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2016 Category: Service
Routine Servicing Handled Efficiently
I was visiting Baytown area and needed a routine oil change. This dealership was able to give me an appointment when it suited my schedule and upon arrival quickly completed the oil change and tire rotation requested...even though I was not a repeat customer. Thanks for the great service.
Richard H., Service Director from Baytown Hyundai responded on 03/04/2016

thank you very much for the survey see you on your next visit

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


GH
Gilberto H.
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2016 Category: Service
Hyundai recall
Good service and fast, they are also pretty friendly, thanks!!
Richard H., Service Director from Baytown Hyundai responded on 03/03/2016

thank you very much for the survey see you on your next visit

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com


MG
MICHAEL G.
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2016 Category: Service
User Friendly
Very "User Friendly" atmosphere
Richard H., Service Director from Baytown Hyundai responded on 02/10/2016

thank you

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com

Richard H., Service Director from Baytown Hyundai responded on 02/10/2016

thank you

Richard Hrozek

713-826-1619

rhrozek@nfhyundai.com