Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

138 Reviews

96% Would Recommend
Latest Review 7 days ago

Reviews


MB
Mike B.
Naperville, IL
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Mike said this business fixed a problem with a warranty part and they fixed it quickly. They had a timely turn around and the price was good. It worked out really well.
This review was collected via phone interview by Customer Research Inc.

BM
Bill M.
Naperville, IL
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Spoke with Ranae. She said she has been going to this business for years and she has always had good luck with them. They said some things would be hard and expensive to fix on a previous visit and they were able to do it this time. It wasn't that expensive.
This review was collected via phone interview by Customer Research Inc.

MS
Michael S.
Naperville, IL
Porsche Cayenne
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Michael said the business provided very good service. They met all of his expectations.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Naperville, IL
Audi Q5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
John said everything was explained to him by the staff.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Naperville, IL
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Spoke with Connie. She said the staff does an excellent job.
This review was collected via phone interview by Customer Research Inc.

JG
Jesse G.
Naperville, IL
Nissan Murano
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Jesse said everything was great and his vehicle is running fine.
This review was collected via phone interview by Customer Research Inc.

ST
Sarah T.
Naperville, IL
Chevrolet Traverse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
Sarah said she had no complaints and everything was fine.
This review was collected via phone interview by Customer Research Inc.

PC
Pat C.
Naperville, IL
Jaguar XJ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2017
Finally followed a referral away from my loyalty to jag dealers in Seattle, Boston and Naperville.
I have used Jag dealers for both Jags since 2000. I expected a bit cheaper but feel GREAT about the interaction, approach and what seemed like empathetic selling of most needed/valued service appropriate. Thanks. I sold the car (without a test drive or even sitting in my car) yesterday. I feel better about myself for addressing $675 worth of "stuff," anyway. Thx. Pat

DM
Dan M.
Naperville, IL
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017
Real service
I've been coming here for years and they continue to impress me with their honesty and commitment in providing real service - They recommended that some services I had requested were not needed, obviously helped keep my costs as lower than it could have been. I would recommend them to anyone..

JK
Joe K.
Naperville, IL
Acura RL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2017
JPK
Great service at a great price

RK
Ray K.
Naperville, IL
INFINITI G37 Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2017
Excellent Service
The staff is honest and provides excellent service!

PM
Pat M.
Wheaton, IL
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
Credible people in a creditability plagued business
Fast service and car back when promised

FF
Frank F.
Naperville, IL
Chevrolet Tahoe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
The Becker Way
I have been a very satisfied customer of Becker Service Center for over 25 years. I continue to be pleased with the work they perform, and their honesty in dealing with customers. The people at Becker Service Center appreciate your business, and strive to earn/retain it at each opportunity.

JT
Jennifer T.
Bolingbrook, IL
Honda CR-V
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
Great service
Can do best to fit you in. Let them know on a budget to prioritize repairs. Take the time to explain the problem to you concisely. Excellent work.

TS
Tom S.
Naperville, IL
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
Well Done as always!!!
No issues, all items were taken care of...

DH
David H.
Naperville, IL
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
Reasonably Priced Excellent Service
The folks at Becker do the job just the way you would expect a service center to. They explain the condition of your vehicle in a manner you can understand. They offer choices of levels of service. They explain what you are risking by not getting the service done. They are honest. Their prices are very reasonable. I will take our vehicles there as a long as I'm in the area and as long as they are in business.

DK
Dave K.
Naperville, IL
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017
Tire service
Polite, timely, and quality service.

KD
Kevin D.
Naperville, IL
Ford Escape
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Overall Rating 1/5rating 1rating 1rating 1rating 1
11/21/2017
Didn't fix the problem
Had them check for squeak in engine. Said they took care of it but the problem still persists

Displaying Review 121 - 138 of 138 in total