Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

247 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


DK
Dave K.
Naperville, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Consistent quality and friendly service
I have been a customer for over 15 years and have used Becker for six of my cars. The work always meets or exceeds my expectations. Reliable, prompt service every time.

BS
Brian S.
Naperville, IL
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
SERVICE
THEY ARE ALWAYS PROFESSIONAL AND COURTEOUS. WHAT I LIKE THE BEST IS THEIR HONESTY. THEY WILL TELL YOU WHEN SOMETHING NEEDS SERVICED AND WHEN SOMETHING CAN WAIT.

MO
Mike O.
Naperville, IL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mike said they did what they were supposed to do. The price and service were good.
This review was collected via phone interview by Customer Research Inc.

MD
Matt D.
Naperville, IL
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/21/2018 Category: Service
Matt said the business got him in without an appointment after he was told they could not. He said they are always busy which makes him somewhat reluctant to recommend.
This review was collected via phone interview by Customer Research Inc.

SS
Steve S.
Naperville, IL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Steve said it was a good experience.
This review was collected via phone interview by Customer Research Inc.

TW
Tyler W.
Naperville, IL
Chevrolet Monte Carlo
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/19/2018 Category: Service
Tyler said he came in for an oil change and to get his brakes checked out. He was surprised that he was charged $30 to have his brakes checked.
This review was collected via phone interview by Customer Research Inc.

HA
Harold A.
Naperville, IL
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018
BMW repair - highly recommend
JIM was very helpful with entire process and prices quoted were competitive.

TR
Thomas R.
La Grange, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Service on my 2004 Saab Aero
Just wanted to say that I received excellent treatment while having my 2004 Saab Aero convertable serviced at Becker. The water pump was leaking and Adam diagnosed it and the work was done to replace it. Some other minor work was done, and I had my snow tires replaced with the standard ones. Becker is storing my snow tires too. Great job, problems solved. If you have a Saab, come to Becker for any work needed. Adam is first class, and the staff I dealt with are very professional.

FV
Frank V.
Chicago, IL
Mercedes-Benz E350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018
Premier service and fair prices
Becker service has always provided excellent and honest service. Their prices are more than fair. Their customer service is above and beyond.

SV
Scott V.
Naperville, IL
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Scott said he was very happy.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Naperville, IL
Jeep Compass
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Mike said the service was really easy, the staff did quick work, they helped with his tow, and they were professional.
This review was collected via phone interview by Customer Research Inc.

BR
Barbara R.
Wheaton, IL
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018
Clean clean clean
Always polite service. Explains in detail everything twice if needed

JF
John F.
Naperville, IL
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
John said everything seems to be fine at this point. They were very responsive to the problem he was having.
This review was collected via phone interview by Customer Research Inc.

MC
Mike C.
Naperville, IL
Mercedes-Benz ML320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Mike said the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

RT
Robert T.
Naperville, IL
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018
Becker cares
I can count on Becker to inspect and advise me of service needs that I was unaware of.

NK
Nick K.
Naperville, IL
Volvo S40
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018
Always no more or less than what’s needed.
They do only what’s needed. Expert and trustworthy.

DS
Don S.
Naperville, IL
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018
Professional Knowledgeable
Diagnosis and replaced fuel pump same day

MS
Michael S.
Naperville, IL
Porsche Cayenne
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Michael said he got everything from the business that he expected and more.
This review was collected via phone interview by Customer Research Inc.

JW
Jeff W.
Naperville, IL
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Always professional and friendly. Dan is wonderful and extremely knowledgeable.
Always able to get an appointment when needed and staff is polite and knowledgeable. We have been coming here for years and never been disappointed. Service is wonderful and Dan and owner is great.

CC
Christine C.
Naperville, IL
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Trusted service, excellent honest professionals
Have been coming here for over 6 years and it's the ONLY automotive repair shop I would go to. They do excellent work, stand by their repairs and explain any problems or issues. They are honest and charge fairly for their services. They stand behind their work too! Highly recommend them

Displaying Review 121 - 140 of 247 in total