Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

232 Reviews

97% Would Recommend
Latest Review 9 months ago

Reviews


WC
Wayne C.
Bronx, NY
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2018 Category: Service
Wayne said the business is excellent.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 03/19/2018

Thanks.

Neville Douglas
Owner
718-295-3806

KK
Kishore K.
Bronx, NY
Audi TT
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2018 Category: Service
Kishore said the business provided great service in a timely manner, and that throughout the years, they consistently give the best service.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 03/19/2018

We always give best quality to our customers, thank you.

Neville Douglas
Owner
718-295-3806

DB
David B.
Bronx, NY
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018 Category: Service
David said the staff were all great and they really tended to him. They went out of the way to call him to say his part was in. They were sociable. It was pleasant to go there.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 03/19/2018

Thank you for your kind words.

Neville Douglas
Owner
718-295-3806

DO
Danny O.
Yonkers, NY
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Danny said the business did a good job. The good people were very nice and helpful. They did what they thought was right. They told him to bring the vehicle back in if he saw another leak so he will be taking it back soon.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 03/19/2018

We always like to be sure problems are being fix 100%. Thanks.

Neville Douglas
Owner
718-295-3806

CC
Camille C.
Bronx, NY
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018 Category: Service
Camille said the staff were very pleasant, accurate and on time.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 03/19/2018

Thank you.

Neville Douglas
Owner
718-295-3806

FP
FRANK P.
Bronx, NY
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018
Competent & Efficient
I’ve been servicing my cars at Bedford Park Motors for a while now & I’m always impressed at how competent & efficient they are.
Neville D. from Bedford Park Motors Ltd responded on 03/19/2018

Thank you, very kind of you.

Neville Douglas
Owner
718-295-3806

JS
Jose S.
Bronx, NY
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Jose said the service was fantastic.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 03/19/2018

It is a pleassure to work with you.

Neville Douglas
Owner
718-295-3806

TM
Thomas M.
Bronx, NY
Mercedes-Benz E320
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/08/2018 Category: Service
Thomas said he would recommend the business.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 03/19/2018

Thanks.

Neville Douglas
Owner
718-295-3806

CB
CHRISTOPHER B.
Bronx, NY
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2018
Excellent service
The timely response to what was needed and. Parts arrived on time and the mechanic started on the car. The waiting time was not that long besides it was not boring since they provide free WF to customers while they are waiting for their car. After the work was done. It was text driven to make sure everything was alright.
Neville D. from Bedford Park Motors Ltd responded on 01/05/2018

Thank you for your kind words, customer satisfaction is our priority.

Neville Douglas
Owner
718-295-3806

DB
David B.
Bronx, NY
Mercedes-Benz R350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
David said the business helped him out. The lady went out of her way to help with part names.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 01/08/2018

It is always a satisfaction to help our customers.

Neville Douglas
Owner
718-295-3806

AH
Aron H.
Bronx, NY
Mercedes-Benz 300D
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Aron said the service was excellent. They are polite and they do a very good job.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 01/08/2018

Thank you for you for  your words.

Neville Douglas
Owner
718-295-3806

FD
Franchot D.
Stroudsburg, PA
Mercedes-Benz S550
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2017 Category: Service
Franchot said the business always comes through for him when he needs them and he always leaves satisfied.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 01/08/2018

It is always our responsability to satisfied our customers, thank you.

Neville Douglas
Owner
718-295-3806

FP
FRANK P.
Bronx, NY
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017
Competent Mechanics
Competent mechanics, reasonable wait times, knowledgeable staff.
Neville D. from Bedford Park Motors Ltd responded on 12/22/2017

Thank you for your kind words.

Neville Douglas
Owner
718-295-3806

MA
Miguel A.
Bronx, NY
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Miguel said the work came out good.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 12/22/2017

Thank you.

Neville Douglas
Owner
718-295-3806

PG
Pedro G.
Bronx, NY
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Pedro said the business did a good job. However, his check engine light came on today and the lady told him to bring it back if he had any problems. So he will be bringing it back in as soon as he gets a chance.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 11/20/2017

We always give the best to our customers and we concern about the needs of their cars, we always here when they need us.

Neville Douglas
Owner
718-295-3806

VP
Vicky P.
Scarsdale, NY
Mercedes-Benz C240
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017 Category: Service
Spoke with Teddy. He said the service was excellent and the business was very nice and fast.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 11/20/2017

We happy to give our best.

Neville Douglas
Owner
718-295-3806

FP
FRANK P.
Bronx, NY
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2017
Competent & Courteous
The folks at Bedford Park Motors are competent & courteous.
Neville D. from Bedford Park Motors Ltd responded on 11/20/2017

Thank you for your complement.

Neville Douglas
Owner
718-295-3806

DH
Danielle H.
Bronx, NY
Volkswagen Touareg
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Danielle said the facility was attentive. She stated she felt the staff took time to explain what was wrong with the vehicle, and she felt comfortable and confident paying for the repair.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 11/16/2017

THANK YOU!

Neville Douglas
Owner
718-295-3806

KC
Kyle C.
Bronx, NY
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2017 Category: Service
Kyle said it was fine and they did an excellent job.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 11/10/2017

Thank You.

Neville Douglas
Owner
718-295-3806

PS
Phillip S.
Bronx, NY
BMW X6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2017 Category: Service
Phillip said the service was great. The person at the front desk was amazing. It was good customer service.
This review was collected via phone interview by Customer Research Inc.
Neville D. from Bedford Park Motors Ltd responded on 11/09/2017

Thank you, it is a pleassure to help our customers.

Neville Douglas
Owner
718-295-3806

Displaying Review 1 - 20 of 232 in total