Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

442 Reviews

96% Would Recommend
Latest Review 5 days ago

Reviews


LD
LYNDA D.
Charlottesville, VA
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018
Caring, knowledgable service
Scott and staff have been professional and knowledgeable for the 15 years I’ve been using them. Would and have recommended them many times

FT
Frank T.
Virginia
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Spoke with Sue. She said they inspected her vehicle and they were very quick.
This review was collected via phone interview by Customer Research Inc.

JM
Jack M.
Virginia
GMC Yukon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Jack said the vehicle is running great and has no complaints with the service.
This review was collected via phone interview by Customer Research Inc.

SH
Steve H.
Free Union, VA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Steve said they did everything they said they were going to do and they did a good job.
This review was collected via phone interview by Customer Research Inc.

FC
Felita C.
Virginia
Land Rover Freelander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Felita said the staff provided good service. They take care of her, and don't give her the run-around.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Virginia
Kia Spectra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Mark said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HK
Hasti K.
Virginia
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/06/2018 Category: Service
Hasti said he had to wait a little too long to be seen.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Virginia
Honda CR-V
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Mike said the service provided at the business was expensive.
This review was collected via phone interview by Customer Research Inc.

JS
Joonyuh S.
Virginia
Honda Accord Sdn
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/02/2018 Category: Service
Joonyuh said when he got his vehicle back, there was a button on his gear shift that was broken. He saw some glue on it that was not solidified and recently applied. They did not tell him what happened. He would not recommend the business based on this issue.
This review was collected via phone interview by Customer Research Inc.
Scott M. from Marshall Tire & Auto responded on 06/05/2018

First of all my mechanic and salesperson went out to the car and neither one of them could find out what was broken.  Evidently there  was nothing wrong with your gear shift and if it is bring it back and ask for the owner Scott Marshall and he will be glad to look at it


VM
VOE M.
Cadillac SRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Marshalls is awesome.
They do great work. So glad we found them.

BC
Bobby C.
Virginia
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Bobby said they are efficient, timely and it was a reasonable price. He was pleased.
This review was collected via phone interview by Customer Research Inc.

JP
Julia P.
Virginia
Honda Civic Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Julia said the service was easy, quick and inexpensive.
This review was collected via phone interview by Customer Research Inc.

KT
Kara T.
Virginia
Honda Civic Cpe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
Kara said she likes everything about this facility with the exception that there is too much fragrance in the lobby. She likes how they treat and speak to her and they are very accommodating.
This review was collected via phone interview by Customer Research Inc.

DD
David D.
Virginia
Subaru XV Crosstrek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
David said he went in for a state inspection, and the staff had him in and out in under 15 minutes without an appointment. They provided excellent service, and he will definitely be back.
This review was collected via phone interview by Customer Research Inc.

CB
Charlie B.
Virginia
Honda Pilot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Charlie said he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

Anonymous avatar
Verified Customer
Charlottesville, VA
Toyota Venza
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
excellent service
Marshall's Tire and Auto is the best auto service in Charlottesville ! Reliable, straightforward service with owner always on hand to provide info.

Highest recommendation.

SB
Susie B.
Charlottesville, VA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Amazing and Quick
Mr. Marshall is the most honest man I know. He does great work. I recommend 10/10. As a young professional in the area, I appreciate him not taking advantage of me and doing great work.

RH
Rigo H.
Virginia
Chevrolet Chevy Express
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Rigo said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

DM
Diana M.
Virginia
Toyota Matrix
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/13/2018 Category: Service
Diana said her experience was overall positive. The service was timely and she got what she needed done.
This review was collected via phone interview by Customer Research Inc.

HH
Hw H.
Virginia
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
HW said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 442 in total