Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

492 Reviews

96% Would Recommend
Latest Review 3 days ago

Reviews


KS
KENT S.
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Great service!
Scott and his crew have always provided great service.

LD
LYNDA D.
Charlottesville, VA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Caring, personal, expert service
I’ve been using Scott to care for my car for 25 years, and have been completely satisfied with the service. He goes the extra mile.

GS
GEORGE S.
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
great service
clear straightforward diagnostics, accommodating transparent service, good pricing

ED
Eric D.
Virginia
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Eric said they're nice, timely and charge good prices.
This review was collected via phone interview by Customer Research Inc.

BM
Burton M.
Charlottesville, VA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Burton said everything went fine, but the business needs to get their shuttle service back.
This review was collected via phone interview by Customer Research Inc.

SC
S.b. C.
Ivy, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
S.B. said the customer service is prompt, professional and personable. The staff is very honorable and gave her fair prices.
This review was collected via phone interview by Customer Research Inc.

AM
Aaron M.
Virginia
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Aaron said that he has done business with the place for over twenty years and he always gets what he needs, quickly, and it's priced fairly.
This review was collected via phone interview by Customer Research Inc.

RW
Ryan W.
Virginia
Toyota RAV4
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/20/2018 Category: Service
Ryan said he would have liked more communication throughout the process. The mechanic did do what he asked, and he's happy about that. He put on a spare tire which only lasted for 15 days, and he stated he wished he had known that before he put it on.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Virginia
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Lisa said they did a great job.
This review was collected via phone interview by Customer Research Inc.

JL
Jie L.
Virginia
Mercedes-Benz CLS-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Jie said her experience was good.
This review was collected via phone interview by Customer Research Inc.

SG
Samuel G.
Virginia
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Samuel said everything was very good. The service was fast. He is very happy with the business, which he has used for the past 3 years for all 7 of his vehicles.
This review was collected via phone interview by Customer Research Inc.

SA
SHANNON A.
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Honest, fast, and friendly
Marshall Tire and Auto always works with my schedule to get me in quickly. They are friendly and honest!

RT
Rod T.
Virginia
Nissan Titan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Rod said the staff takes really good care of him, they're cordial, professional and affordable.
This review was collected via phone interview by Customer Research Inc.

MH
Mark H.
Virginia
Pontiac Grand Prix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Mark said he will recommend this facility to others.
This review was collected via phone interview by Customer Research Inc.

WR
Will R.
Charlottesville, VA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Will said they are very helpful quick and timely with reasonable pricing.
This review was collected via phone interview by Customer Research Inc.

AE
Ameenah E.
Virginia
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Ameenah said everything was fine with this business. The service was great, but he didn't recognize her voice when he called her, so he hung up. She had to call him back. The timing was perfect, afterward.
This review was collected via phone interview by Customer Research Inc.

GG
Geoffrey G.
Virginia
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Geoffrey said the business was quick, got him in right away and he is very happy with their service.
This review was collected via phone interview by Customer Research Inc.

KM
Keira M.
Virginia
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Keira said that the place helped her out last minute and were nice.
This review was collected via phone interview by Customer Research Inc.

DS
DAVID S.
Charlottesville, VA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018
Great service!
Able to answer all of my questions and get me in and out fast! Scott does a great job.

WM
Will M.
Virginia
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Will said Scott is really easy to work with. He is straight forward about the work and it was a nice experience.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 492 in total