Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

81 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


MD
Margaret D.
Niagara Falls, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2019 Category: Service
Margaret said the service was good. The employees changed what her vehicle needed during her service visit. The change brought down her service price. The service parking lot was filled with bad pot holes.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
New York
GMC Sonoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2019 Category: Service
James said they were very nice but he will have to return his vehicle because when he reaches 50mph he feels a swivel in his tire and needs to get it checked.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Grand Island, NY
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2019
First time customer
Vehicle towed here for convenience and happy with the outcome. Time and cost of completion were both within what I was quoted and everyone I spoke to was informative and pleasant.

BG
Butch G.
New York
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Butch said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
North Tonawanda, NY
Chevrolet Caprice
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Don said the employees took care of him. The filter wasn't in stock and he had to wait a while for it to come in.
This review was collected via phone interview by Customer Research Inc.

PP
Pete P.
Niagara Falls, NY
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018
Add on's
Oil change and filter...Being it is only a few dollars more for the extra items I was charged for. Don't you think by telling people you are going to do it, most people would say go ahead and do it ?. Just doing it does not make a good first time impression I.M.O. .Is this a complaint NO but just knowing people and knowing what they think about repair shops , I think instead of just adding a few dollars for add on's explain, first and most will approve.
Thanks

FM
Frank M.
Niagara Falls, NY
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Frank said they were pretty good.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
North Tonawanda, NY
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Mike said the staff is nice, friendly and did a good job.
This review was collected via phone interview by Customer Research Inc.