Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

81 Reviews

100% Would Recommend
Latest Review 7 days ago

Reviews


NM
Nathan M.
Niagara Falls, NY
BMW X5
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/15/2019 Category: Service
Nathan said when the guy picked up his vehicle, he quoted him a price and told him it was an easy fix. He stated that when he went to pick up his vehicle it was 3 times more, and he doesn't understand how that could have happened. The part was only $100, because he called Napa like the driver said to do.
This review was collected via phone interview by Customer Research Inc.

MD
Margaret D.
Niagara Falls, NY
Chevrolet Cobalt
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/28/2019 Category: Service
Margaret said the service was good. The employees changed what her vehicle needed during her service visit. The change brought down her service price. The service parking lot was filled with bad pot holes.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
New York
GMC Sonoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2019 Category: Service
James said they were very nice but he will have to return his vehicle because when he reaches 50mph he feels a swivel in his tire and needs to get it checked.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Grand Island, NY
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2019
First time customer
Vehicle towed here for convenience and happy with the outcome. Time and cost of completion were both within what I was quoted and everyone I spoke to was informative and pleasant.

BG
Butch G.
New York
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Butch said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DM
Don M.
North Tonawanda, NY
Chevrolet Caprice
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2018 Category: Service
Don said the employees took care of him. The filter wasn't in stock and he had to wait a while for it to come in.
This review was collected via phone interview by Customer Research Inc.

PP
Pete P.
Niagara Falls, NY
Nissan Rogue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018
Add on's
Oil change and filter...Being it is only a few dollars more for the extra items I was charged for. Don't you think by telling people you are going to do it, most people would say go ahead and do it ?. Just doing it does not make a good first time impression I.M.O. .Is this a complaint NO but just knowing people and knowing what they think about repair shops , I think instead of just adding a few dollars for add on's explain, first and most will approve.
Thanks

FM
Frank M.
Niagara Falls, NY
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2018 Category: Service
Frank said they were pretty good.
This review was collected via phone interview by Customer Research Inc.

MM
Mike M.
North Tonawanda, NY
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/14/2018 Category: Service
Mike said the staff is nice, friendly and did a good job.
This review was collected via phone interview by Customer Research Inc.

KD
Ken D.
Grand Island, NY
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2019 Category: Service
Ken said that he is happy with the service and the business seems fair.
This review was collected via phone interview by Customer Research Inc.

IH
Ingeborg H.
Hamilton, ON
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2019
compassionATE extremely helpful timely
on vacation car broke down they picked up my car fro. hotel kept me in the loop had my car fixed under 3 hrs reasonably priced

NS
Niko s.
Buffalo, NY
Toyota Matrix
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Niko said the employees do a good job and they're always a pleasure to work with. They explain to him about future things needed, so he can plan his scheduling and finances for it.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Buffalo, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Robert said they had great service and he likes the mechanic.
This review was collected via phone interview by Customer Research Inc.

SM
Sean M.
Lewiston, NY
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Sean said the employees provided great customer service. They scheduled his appointment quickly. They completed the work at a reasonable price.
This review was collected via phone interview by Customer Research Inc.

SC
Stacy C.
Sanborn, NY
Honda Accord
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Stacy said their work is always great. They always give their customers good options. Also, they try to do the service for the best possible price. They've always been honest. She had used this business 3 years before moving. Also, she hasn't been able to find the level of service she received from this business. Therefore, she drives an hour to have her vehicle serviced at Bellreng's Towing and Automotive. They serviced her brakes before. There was a problem and they fixed everything under warranty.
This review was collected via phone interview by Customer Research Inc.

TD
Trisha D.
New York
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019 Category: Service
Trisha said AAA referred her to this business. The staff called, kept in contact with her, didn't take too long to get it fixed, and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

RK
Robert K.
Buffalo, NY
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Robert said that the place was good and Chad was a great mechanic.
This review was collected via phone interview by Customer Research Inc.

DB
Danielle B.
New York
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Danielle said the service provided by this business is professional and the staff is nice.
This review was collected via phone interview by Customer Research Inc.

LD
Lorraine D.
North Tonawanda, NY
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2019
Friendly staff
Was able to make a last minute appointment, they got me in and out, in no time, very happy with the service

GH
Glenn H.
North Tonawanda, NY
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Glenn said he is satisfied and has no problems with them.
This review was collected via phone interview by Customer Research Inc.