Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

160 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


TD
Terria D.
Niagara Falls, NY
Volkswagen CC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Terria said the staff were on time, they provided good service, and they solved the problem.
This review was collected via phone interview by Customer Research Inc.

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Rachel B.
Buffalo, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Rachel said that the staff is incredibly informative, easy to work with and friendly. The facility is just great.
This review was collected via phone interview by Customer Research Inc.

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Kim D.
Tonawanda, NY
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05/27/2018
2nd pickup
Brian P You were very professional and nice. Thanks for towing my car for a 2nd time.

MS
Michael S.
Depew, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Michael said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

KA
Kaldon A.
Rochester, MI
Isuzu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Kaldon said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

DM
Dina M.
North Tonawanda, NY
Saturn L200
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/23/2018 Category: Service
Dina said she ended up being without a vehicle the entire weekend, because the business left the key in the ignition, and the battery died. The staff was really nice, so she would still recommend the business.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Bethlehem, PA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Spoke with Timothy. He said everything was 100 percent satisfactory. The work was done in a timely fashion, the staff was very professional and very friendly.
This review was collected via phone interview by Customer Research Inc.

TP
Tina P.
Niagara Falls, NY
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Tina said everything went well with the business and she had no problems or concerns.
This review was collected via phone interview by Customer Research Inc.

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Robert G.
Grand Island, NY
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Robert said it was quick, efficient, and his vehicle is running.
This review was collected via phone interview by Customer Research Inc.

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Kayla R.
Niagara Falls, NY
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Kayla said the staff was awesome.
This review was collected via phone interview by Customer Research Inc.

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Katrina K.
Tonawanda, NY
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Katrina said the work provided by the facility turned out great and the staff gave her many options to pay which made it easy on her. She said the staff is very kind and courteous as well.
This review was collected via phone interview by Customer Research Inc.

LD
Linda D.
Buffalo, NY
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Linda said the business is very good and reasonable. She said they are courteous.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Blacklick, OH
Acura RDX
Verified Customer
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04/23/2018
Great customer service
When we broke down on our honeymoon, Bellreng's came to the rescue. Their great service and quick repair of our starter got us back on the road with minimal disruption. They even came to pick us up from our hotel when the repair was completed!
P.S. Dave, have you made that date reservation at the Red Coach Inn for dinner with your girlfriend yet?
Thanks again!

ST
Steven T.
Buffalo, NY
Oldsmobile Silhouette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Steven said the facility was nice. They were able to pick him up and take him home. The service was great.
This review was collected via phone interview by Customer Research Inc.

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Barb S.
Grand Island, NY
Ford Crown Victoria
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Barb said it was a great experience and her vehicle is working fine. The staff have helped her out. She is glad to have them to rely on since they seem to be so good. The people were so nice and so was the rescue dog that she met while paying for her repairs.
This review was collected via phone interview by Customer Research Inc.

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Garrett W.
North Tonawanda, NY
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Garrett said Chad was really good, transparent, and gave an accurate quote. He was given good advice. Their mechanic and towing service were great. The picked him up. They were honest, which is very, very rare. Their prices are good.
This review was collected via phone interview by Customer Research Inc.

CB
Christopher B.
Niagara Falls, NY
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Christopher said the business did a great job and he had no issues.
This review was collected via phone interview by Customer Research Inc.

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Wende S.
Buffalo, NY
Ford Explorer
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/18/2018 Category: Service
Wende said the employees lacked communication. Her vehicle still had issues after her service.
This review was collected via phone interview by Customer Research Inc.

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Pat H.
Buffalo, NY
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Spoke with Pat's wife. She said the business was able to help correct multiple issues with her vehicle. The staff is nice and courteous.
This review was collected via phone interview by Customer Research Inc.

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Nelson F.
Tonawanda, NY
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Nelson said the service was very professional. They worked with him and were very courteous. Everything was performed as promised. The service was excellent. His vehicle is running well and like new. He is very, very happy with them.
This review was collected via phone interview by Customer Research Inc.