Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1095 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


RC
Ric C.
Smyrna, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018
Do yourself a favor when your ride needs a savior!!!
I moved to Smyrna from Nashville back in 2006 and a few months later bought my 2002 Ram 1500 SLT Sport at auction with 66k miles on it. I have been diligent for 16 years with routine maintenance on this now 245K mile truck and she still purrs like a kitten on steroids. Having said that, I have not always been pleased with the service from various vendors throughout the years. So when it came to replacing the water pump, radiator and trans cooler I decided it was past time to find a local provider outside of dealerships and I am delighted to say I found a winner at Bennett Automotive! I only wish I had found them sooner, but better late than never! Great customer service, spot on workmanship and fair market pricing! Thank you Bennett Team!!!

MR
Michael R.
Smyrna, TN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Michael said the employees worked with him.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Smyrna, TN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Joe said his experiences are always good.
This review was collected via phone interview by Customer Research Inc.

EC
Earl C.
Smyrna, TN
Chevrolet Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/04/2018
They do good work, and get to the bottom of the problem
They are on the expensive side, but stand behind they're work.

DL
David L.
La Vergne, TN
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
David said they were very knowledgeable and their customer service was tremendous. They had great communications and their customer service was top of the line.
This review was collected via phone interview by Customer Research Inc.

AC
Andrew C.
Smyrna, TN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Andrew said the business did a great job. They got his vehicle done quickly.
This review was collected via phone interview by Customer Research Inc.

IB
Imogene B.
Smyrna, TN
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Imogene said she can go to this business and they are going to do a good job for a decent price.
This review was collected via phone interview by Customer Research Inc.

BJ
Bruce J.
Christiana, TN
Nissan Murano
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/02/2018 Category: Service
Bruce said he took his vehicle in to this facility to get it fixed. His vehicle is still having some problems but it is not as bad as it originally was.
This review was collected via phone interview by Customer Research Inc.

SS
Sam S.
Smyrna, TN
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Sam said Bobby and Tim were excellent. They did everything he asked them to. He is thankful for all they did.
This review was collected via phone interview by Customer Research Inc.

JB
Jason B.
Ashland City, TN
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
Jason said he was happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Smyrna, TN
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018 Category: Service
David said they do a good job, they are courteous and trustworthy. He appreciates the good work.
This review was collected via phone interview by Customer Research Inc.

CA
Carmin A.
Smyrna, TN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Emergency situation fixed
We had an emergency situation and were getting ready to head out of town. David and Jim worked with us, getting us in and out quickly. Nice to know we can depend on them and to do good quality work. Thanks to Jim Bennett and all his staff!

TA
TROY A.
Smyrna, TN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018
Great service
Thanks for doing a great job and getting us in and out quickly. We will definitely be back.

JB
JEREMY B.
La Vergne, TN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Always Great Service
Great service. Timelybturn around time

BB
Brett B.
Smyrna, TN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Brett said they did what he expected them to do and they were timely.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Smyrna, TN
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Mike said the business is friendly, helpful and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

EB
Erick B.
Smyrna, TN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Erick said the business' service was very good and fast. The employees didn't oversell. They did what he asked, and they did a good job.
This review was collected via phone interview by Customer Research Inc.

DS
Donnel S.
Smyrna, TN
Saturn VUE
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/11/2018 Category: Service
Donnel said he took his vehicle in because it was making a ticking sound. He ended up paying $400 for 2 $15 gaskets, and to get his air charged up, but they didn't solve the problem he came in for. They told him they don't know what is making the ticking sound. For this reason, he would not recommend the business, and will probably not go back.
This review was collected via phone interview by Customer Research Inc.

AA
Anita A.
Smyrna, TN
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Anita said she was pleased with everything the staff did. The service was the best it could be.
This review was collected via phone interview by Customer Research Inc.

MM
Martin M.
Smyrna, TN
Nissan Murano
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/03/2018 Category: Service
Martin said the business did 1 or 2 things. He paid over $2000 to replace some parts, but the problem he originally brought the vehicle in for is still there. For this reason, he would not recommend the business.
This review was collected via phone interview by Customer Research Inc.