Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1463 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 3.78261/5Overall Rating 3.78261/5Overall Rating 3.78261/5rating 3.78261rating 3.78261
Original
Overall Rating 2.52174/5Overall Rating 2.52174/5rating 2.52174rating 2.52174rating 2.52174
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


JT
John T.
Boiling Springs, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/17/2019 Category: Service
Tire replacement
I had the dealership replace the 2 front tires of my 2017 Hyundai Elantra. The car was return to me with both tires looking as if they came from a junkyard and not a new tire dealer. This is somewhat disappointing, as my Elantra is at end of lease and will be purchasing my 5 new Hyundai. However, very doubtful that I will purchasing from Benson.
VANCE M. from Benson Hyundai responded on 01/17/2019

THANK YOU FOR YOUR RESPONSE. I LEFT YOU A MESSAGE AND I HOPE TO SPEAK TO YOU SOON


Verified Customer
Spartanburg, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Top notch. Very helpful.
People friendly, easy to wait for service. Explained everything. I would recommend the dealership.
VANCE M. from Benson Hyundai responded on 01/17/2019

THANK YOU SO MUCH


BT
Beth T.
Spartanburg, SC
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/15/2019 Category: Service
I have already stated my opinion on a previous page. Perhaps this is the way Benson wants the service department run.
I have no more to add to what I have already stated. Thanks.
VANCE M. from Benson Hyundai responded on 01/16/2019

THANK YOU FOR YOUR RESPONSE. I AM SO SORRY YOUR EXPERIENCE WAS NOT ACCEPTABLE. I REVIEWED YOUR SERVICE INVOICE AND THE CHARGES WERE CORRECT. IF I CAN BE OF ASSISTANCE PLEASE CALL ME ANYTIME.


JP
Judy P.
Cross Hill, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
time
they took the car right back on time and had us on the road in less that 30 mins
VANCE M. from Benson Hyundai responded on 01/16/2019

THANK YOU SO MUCH


Verified Customer
Columbus, NC
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Good service
Easy to schedule and reliable service. No unnecessary work done.
VANCE M. from Benson Hyundai responded on 01/14/2019

THANK YOU SO MUCH


Verified Customer
Moore, SC
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019 Category: Service
Recall on airbag
Service was completed on time as promised. Never an issue when dealing with their service department.
VANCE M. from Benson Hyundai responded on 01/14/2019

THANK YOU SO MUCH


JS
Janet S.
Spartanburg, SC
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Service
Friendly and on time!
VANCE M. from Benson Hyundai responded on 01/13/2019

THANK YOU SO MUCH


Verified Customer
Simpsonville, SC
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Service
People are great and service was fast and efficient.
VANCE M. from Benson Hyundai responded on 01/13/2019

THANK YOU SO MUCH


MT
Mark T.
Anderson, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/11/2019 Category: Service
Great
Great dealership. Mr. Winecoff is top notch
VANCE M. from Benson Hyundai responded on 01/11/2019

THANK YOU SO MUCH


JS
James S.
Greenville, SC
2014 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Christi
Excellent service be my advisor kept me informed about how it was going and how much longer it would be. The techs did a super job installing the control and the alignment shop made the car a joy to drive again.
VANCE M. from Benson Hyundai responded on 01/09/2019

THANK YOU SO MUCH


BJ
Bailey J.
Fountain Inn, SC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Review
Fast oil change & great customer service !
VANCE M. from Benson Hyundai responded on 01/09/2019

THANK YOU SO MUCH


Verified Customer
Charleston, SC
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Great
Kristie Henderson
VANCE M. from Benson Hyundai responded on 01/09/2019

THANK YOU SO MUCH


ZE
Zach E.
Spartanburg, SC
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Oil change
Kristy and the rest of the service team did a wonderful job getting me in and out quickly and efficiently as always.
VANCE M. from Benson Hyundai responded on 01/09/2019

THANK YOU SO MUCH


MF
Mark F.
Spartanburg, SC
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Friendly people
Great customer service
VANCE M. from Benson Hyundai responded on 01/09/2019

THANK YOU SO MUCH


Verified Customer
Spartanburg, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2019 Category: Service
Reasonable Service
The service took a little longer than we were told. Otherwise, everything was done as expected.
VANCE M. from Benson Hyundai responded on 01/07/2019

THANK YOU SO MUCH


AC
April C.
Wellford, SC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Excellent Customer Service
The staff in the service department are always so friendly and professional.
VANCE M. from Benson Hyundai responded on 01/07/2019

THANK YOU SO MUCH


HC
Heather C.
Inman, SC
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Excellent service as always
...
VANCE M. from Benson Hyundai responded on 01/07/2019

THANK YOU SO MUCH


DS
David S.
Inman, SC
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019 Category: Service
Fast fast fast and good coffee
I was in and out in under 15 min.
VANCE M. from Benson Hyundai responded on 01/04/2019

THANK YOU SO MUCH


Verified Customer
Spartanburg, SC
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Great service.
Made appointment quickly. Service was great, done timely.
VANCE M. from Benson Hyundai responded on 01/02/2019

THANK YOU SO MUCH


MB
Melody B.
Pacolet, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Great service and friendly staff!
Excellent Service Manager! Efficient staff and great service!
VANCE M. from Benson Hyundai responded on 01/02/2019

THANK YOU SO MUCH