Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

3767 Reviews

ReScore Reviews™ (103)

ReScore
Overall Rating 4.6213613/5Overall Rating 4.6213613/5Overall Rating 4.6213613/5Overall Rating 4.6213613/5rating 4.6213613
Original
Overall Rating 2.2156863/5Overall Rating 2.2156863/5rating 2.2156863rating 2.2156863rating 2.2156863
96% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


Verified Customer
Madison, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2019 Category: Service
Service
Quick service
CARY F., Service Manager from Bentley Hyundai responded on 07/19/2019

Hi,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary

 


Verified Customer
Cookeville, TN
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/17/2019 Category: Service
First Time at this service department
A couple of small glitches, but overall a good experience.
CARY F., Service Manager from Bentley Hyundai responded on 07/17/2019

Hi,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary


Verified Customer
Scottsboro, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
"Good Service"
The service department always tries to get you in and out in a timely matter. prices so far have been decent.
CARY F., Service Manager from Bentley Hyundai responded on 07/17/2019

Hi,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


PP
Patrick P.
Huntsville, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
fast easy service
service staff was friendly and helpful. will be back for next scheduled service join my vehicle.
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi Patrick,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


WW
William W.
Fayetteville, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Service On Our Hyundai
Great And Speedy Service
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi William,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


CC
Charles C.
Owens Cross Roads, AL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
I have no clue what this means.
superb service.
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi Charles,

Thank you for taking the time to give us this 5 Star review. We value your time and appreciate your business. We’ll see you for your next service.

Thanks Again,

Cary


Verified Customer
Meridianville, AL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Quick service
Oil change/rotation was very quick
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


DK
Deborah K.
Huntsville, AL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Friendly, relaxing atmosphere
Bentley Hyundai always provides a friendly and relaxing atmosphere, from the moment of arrival to the moment they return the key. My wait time was exactly the amount of time they said it would be. I was not pressured to get extra service. Everyone was helpful, and made me feel that I wasn't just a number. I feel my car got the best service I could get.
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi Deborah,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary

 


JC
Judy C.
Fayetteville, TN
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Highly Recommend
These people are fantastic! Like family! I look forward to my service appointments.
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi Judy,

Thank you for taking the time to give us such a wonderful review. Customer service should be easy. Just treat everyone the way you want to be treated. That is our motto. Enjoy your Hyundai. We look forward to seeing you for your next service interval.

Thanks Again,

Cary


MP
Michael P.
Huntsville, AL
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Excellent Service
I go to Bentley Hyundai for all of my service needs. Always great service.
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi Michael,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


AY
Anita Y.
Madison, AL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Great service
I’ve been coming to this dealer for service for over 11 years. They are always dependable, friendly, and timely with their service.
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi Anita,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


JH
Jaquala H.
Huntsville, AL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Service
I just want to Thank Mr. Mason and his team for doing everything possible. I’m very big on communication no matter if it’s the smallest or simplest thing. Mr. Mason has done everything he was suppose to do and more and I can not Thank Him and his team enough.
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi Jaquala,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary

 


JH
Joe H.
Madison, AL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
Always Good
Never late, always friendly and professional.
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi Joe,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


CB
Chris B.
Madison, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2019 Category: Service
Great service!
In and out on schedule and quality work
CARY F., Service Manager from Bentley Hyundai responded on 07/16/2019

Hi Chris,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


JC
Jane C.
Madison, AL
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Service
Good service. Quick and efficient
CARY F., Service Manager from Bentley Hyundai responded on 07/15/2019

Hi Jane,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


JP
Jeanna P.
Arab, AL
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2019 Category: Service
Service
As always, Bentley Hyundai in Huntsville AL provided excellent service
CARY F., Service Manager from Bentley Hyundai responded on 07/15/2019

Hi Jeanne,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary


KC
Kimberly C.
Huntsville, AL
2009 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2019 Category: Service
Staff is the best
STEPHANIE is great! Always service with a smile. I appreciate the professional way the do business.
CARY F., Service Manager from Bentley Hyundai responded on 07/15/2019

Hi Kimberly,

Thank you for taking the time to give us a 5 Star review. Customer service should be easy. Just treat everyone the way you would want to be treated. We appreciate your business and value your time.

Thanks Again,

Cary


RS
Roger S.
Hartselle, AL
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2019 Category: Service
Rushed
Roger S
CARY F., Service Manager from Bentley Hyundai responded on 07/13/2019

Hi Roger,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary


CS
Carolyn S.
Huntsville, AL
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2019 Category: Service
It get the job done
Good
CARY F., Service Manager from Bentley Hyundai responded on 07/13/2019

Hi Carolyn,

Thank you for taking the time to give us this review. We are truly sorry we did not provide a 5 Star experience. We will work harder to earn that next time! Thank you for your business!

Cary


PB
Pamela B.
Athens, AL
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Excellent Service
Service is excellent and staff are always friendly and accommodating.
CARY F., Service Manager from Bentley Hyundai responded on 07/10/2019

Hi Pamela,

Thank you for taking the time to give us this review. We value your time and appreciate your business. We will always do our best to live up to the Bentley motto,

 “We Make It Happen”.

Thanks Again,

Cary