Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(720 Reviews)

ReScore Reviews™ (20)

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


NG
Noelda G.
Port Isabel, TX
2015 Hyundai Genesis
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2018 Category: Service
Service Dept. Lupe
Great Customer service
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 06/22/2018

Good morning and thank you for the great survey, on behalf of your Bert Ogden service team.

Guadalupe Garcia III


ML
Manuel L.
La Feria, TX
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2018 Category: Service
My car
Thank u for fixing my wheel which was making a terrible noise ! Feels awesome now! And for checking the safety recall !
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 06/20/2018

Good morning and thank you for the great survey, on behalf of your Bert Ogden service team. 

Guadalupe Garcia III


Verified Customer
Harlingen, TX
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2018 Category: Service
Olga
Excelent service
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 06/15/2018

Good morning and thank you for the great survey, on behalf of your Bert Ogden service team. 

Guadalupe Garcia III


CO
Cristella O.
Edinburg, TX
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2018 Category: Service
Customer Service
Always treated with respect and everyone is so friendly!
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 06/12/2018

Good morning and thank you for the great survey,on behalf of your Bert Ogden service team. 

Guadalupe Garcia III


JD
Joseph D.
Harlingen, TX
2013 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2018 Category: Service
Customer service
Highly recommend
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 06/11/2018

Good morning and thank you for the great survey, on behalf of all your Bert Ogden service team.

Guadalupe Garcia III


LR
Luis R.
Port Isabel, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2018 Category: Service
Great customer service
Love the customer services that Ber Ogden provide
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 06/08/2018

Good afternoon and thank you for the great survey. 

Guadalupe Garcia III


Verified Customer
Harlingen, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2018 Category: Service
Quick and fast service
Took my 2017 Santa fe for my regular service,give my keys and got inside sat down and,less than 30 minutes later,it's done good performance,
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 06/06/2018

Good morning and thank you for the great survey, on behalf of your Bert Ogden service team. 

Guadalupe Garcia III


RS
Rafael S.
Mercedes, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018 Category: Service
Fast service friendly people
Great service
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 05/30/2018

Good afternoon and thank you for the great survey, on behalf of your Bert Ogden service team.

Guadalupe Garcia III


JW
Jean W.
Laguna Vista, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018 Category: Service
SERVICE DEPT IS VERY KNOWLEDGEABLE AND ALSO COURTEOUS
SCHEDULED APPOINTMENT AND TOOK THEM APPROX SAME TIME FRAME AS SUGGEST IT WOULD TAKE WHICH IS GOOD.
ALSO IF NEED BE - I HAVE BEEN GIVEN A RIDE TO WORK AND THEY CALL WHEN CAR IS READY.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 05/29/2018

Good afternoon and thank you for the great survey, on behalf of your Bert Ogden service team. 

Guadalupe Garcia III


MG
Maria G.
Harlingen, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2018 Category: Service
Excellent
Excellent Service!
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 05/24/2018

Good afternoon and thank you for the great survey, on behalf of your Bert Ogden service team.

Guadalupe Garcia III


AC
Anabel C.
Harlingen, TX
2014 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018 Category: Service
Oil Change and Tire Rotation
It was quick and I didn't have to wait for a very long time.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 05/24/2018

Good morning and thank you for the great survey, on behalf of you Bert Ogden service team. 

Guadalupe Garcia III


OM
Oscar M.
San Benito, TX
2015 Hyundai Veloster
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2018 Category: Service
Excellent customer service!
My oil change was great!
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 05/24/2018

Good morning and thank you for the survey, on behalf of you Bert Ogden service team. 

Guadalupe Garcia III


EW
Eric W.
Harlingen, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/22/2018 Category: Service
Service
No comment
AR
Adrienne R. from Bert Ogden Hyundai responded on 05/22/2018

Good morning! Thank you for your review and for choosing Bert Ogden Hyundai for your service needs. Dale Gas!


SM
Sylvia M.
Harlingen, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018 Category: Service
Great customer service!!
Walley made sure that i was taken care of .They were very nice and as always Bert Ogden is the best
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 05/15/2018

Good morning and thank you for the great survey, on behalf of your Bert Ogden service team. 

Guadalupe Garcia III


PP
Patricia P.
Harlingen, TX
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2018 Category: Service
Timely Service
No trouble getting service appointments. They also do an all point check on my vehicle also whenever I get an oil change. That means less worry for myself.
PS. They could do work on the poor courtesy car washes.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 05/15/2018

Good morning and thank you for the great survey, on behalf of your Bert Ogden service team. 

Guadalupe Garcia III