Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

593 Reviews

ReScore Reviewsβ„’ (5)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
93% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


Verified Customer
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2016 Category: Service
Great experience
Highly recommended
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 08/09/2016

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


JC
JOSUE C.
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2016 Category: Service
Wash my car
Yes
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 08/08/2016

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.


RE
Roberto E.
Harlingen, TX
2016 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2016 Category: Service
Customer service by Johnathan
Good
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 08/08/2016

Good morning and thank you for the survey, on be half of all the Bert Ogden family.


EC
Esmeralda C.
San Benito, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/01/2016 Category: Service
good service
πŸ‘πŸ‘πŸ‘πŸ‘Œ
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 08/08/2016

Good morning and thank you for the survey, on be half of all the Bert Ogden family.


Verified Customer
La Feria, TX
2014 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2016 Category: Service
Great Work
Certainly great work.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 08/01/2016

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


AP
ALLEN P.
2013 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2016 Category: Service
The dedicated employees all deserve a five-star very thorough and do an excellent job
The dedicated employees all deserve a five-star very thorough and do an excellent job
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 08/01/2016

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


SS
Sharon S.
Harlingen, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Great staff who work with my schedule
Friendly, courteous staff who are willing to work with my schedule to get my maintenance work done and get me on the road!
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 08/01/2016

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


JZ
Jeffrey Z.
Edinburg, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2016 Category: Service
Quick and Frank service
My daughter had a minor mishap with my car while learning to drive. Took the vehicle in for repair. They did most important things. They they pointed out a minor but very expensive repair. It would be been a lot of money but they were frank and told me that it was not at all urgent and that waiting until Thanksgiving time would not be a problem. Much appreciated the honesty.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/29/2016

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


CC
Carlos C.
San Benito, TX
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2016 Category: Service
You guys are the best
Yes I would recommend my friend to this dealer ship
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/29/2016

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


MC
MARIA C.
2014 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2016 Category: Service
Service is great.sales has to catch up.
Service dept is good !
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/29/2016

Good morning and thank you for the survey, on be half of all the Bert Ogden family.


ES
Eugenio S.
Mercedes, TX
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2016 Category: Service
Convenience
Prompt
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/28/2016

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


ML
Manuel L.
Mercedes, TX
2015 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016 Category: Service
Great staff very professional
Had my vehicle oil change and it's always great service
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/26/2016

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.


VD
Valerie D.
Edinburg, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2016 Category: Service
Fast, courteous, clean
Great job!
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/25/2016

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


Verified Customer
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2016 Category: Service
Great service
Jonathan always gives great service when i take my vehicle for maintenance.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/25/2016

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


Verified Customer
Weslaco, TX
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2016 Category: Service
Friendly Service
They took care of the services needed, made recommendations, and I received a free car wash, too.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/22/2016

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


SG
SYLVIA G.
2013 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2016 Category: Service
We go in and out with no delays.
I had the maintenance agreement but when it expired and had to pay I still went there cause I am happy with service.
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/21/2016

Good morning and thank you for the great survey, on behalf of all the Bert Ogden family.


LC
Leo C.
San Benito, TX
2007 Hyundai Entourage
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2016 Category: Service
Friendly, courteous, busineslike
Same as above
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/18/2016

Good morning and thank you for the great survey, on be half of all the Bert Ogden family.


ED
ERICK D.
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
The service crew is fast and good
Is a good dealer, also they provide you information and they really take care of your vehicle
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/15/2016

Good morning thank you for the great survey, on be half of all the Bert Ogden family.


LR
Luis R.
Port Isabel, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
great customer service
Great staff
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/15/2016

Good morning thank you for the great survey, on be half of all the Bert Ogden family.


FG
Fernando G.
Harlingen, TX
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
The service advisor's enthusiasm and Johnathan's personality
It's the staff that makes the difference
Guadalupe G., Service Manager from Bert Ogden Hyundai responded on 07/15/2016

Good morning thank you for the great survey, on be half of all the Bert Ogden family.