Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

461 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
98% Would Recommend
95% Business Response
Latest Review 3 days ago

Reviews


CM
Cyndi M.
Florida
Kia Optima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2017 Category: Service
Cyndi said she has spoken to Jim, at this business, about her experience but nothing has been done. She will not know until she has to return to them in the future. She explained to them that it would be faster for them to send someone to get the parts. She likes everyone there because they are very conscientious but there was no excuse for her to have to sit for 3 hours waiting for a part to be delivered.
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/05/2017 Category: Service
Cyndi said she likes the people, but she had to wait 3 hours for a part to be delivered before they could fix her vehicle.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 10/10/2017

Cyndi,  Sorry you had to wait so long for the part to come in from the dealer because the part was not available in the aftermarket.  but it is always a pleasure see you again.