Best Choice Auto Care and Muffler


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

340 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
98% Would Recommend
95% Business Response
Latest Review 8 days ago
Cyndi M. ReScore Review on 10/13/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Recommended? Yes
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cyndi said she has spoken to Jim, at this business, about her experience but nothing has been done. She will not know until she has to return to them in the future. She explained to them that it would be faster for them to send someone to get the parts. She likes everyone there because they are very conscientious but there was no excuse for her to have to sit for 3 hours waiting for a part to be delivered.
Vehicle: Kia Optima
Category: Service
Service Date: 09/28/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Cyndi said she likes the people, but she had to wait 3 hours for a part to be delivered before they could fix her vehicle.
Vehicle: Kia Optima
Category: Service
Service Date: 09/28/2017
Review Created: 10/05/2017
This review was collected via phone interview by Customer Research Inc.
Kathy at Best Choice Auto Care and Muffler responded on 10/10/2017

Cyndi,  Sorry you had to wait so long for the part to come in from the dealer because the part was not available in the aftermarket.  but it is always a pleasure see you again. 

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