Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

441 Reviews

ReScore Reviews™ (5)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.6/5Overall Rating 2.6/5rating 2.6rating 2.6rating 2.6
98% Would Recommend
95% Business Response
Latest Review 4 days ago

Reviews


JE
JOAN E.
Port Orange, FL
Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018
Good service and pleasant customer service
This time an unexpected need for new tires delayed my appointment. I was given a ride home and also got picked up when car was ready. Very surprising and much appreciated.
Kathy, owner from Best Choice Auto Care and Muffler responded on 06/20/2018

Joan  we are here to help in anyway. Our customers come first.  Thank you for you kind review and stop in again.  Have a great day


LK
Lee K.
Port Orange, FL
Subaru Forester (Natl)
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Lee said the staff were courteous and prompt with the service they provided.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 06/19/2018

Lee we enjoyed your visit.  Stop in again   have a great day


KK
Kyle K.
Port Orange, FL
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Kyle said he's been in a couple of time and the mechanic has gotten him out of a jam. This is now his go to spot and he really appreciates all of the helped he's received.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 06/18/2018

Kyle  our pleasure to have been of service. That's what we are here for. Call whenever you have questions  our staff will be glad to help you   Thanks for stopping in and have a reat day


JB
John B.
Port Orange, FL
Lexus ES 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Spoke with John's son. He said the staff were friendly and hospitable.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 06/13/2018

Thank You for your visit John.  Glad our staff was able to take care of your concerns.  Thank You for choocing Best Choice Auto Care and hope to see you again when the need arises  Till then have a nice day


JM
James M.
Daytona Beach, FL
Saturn VUE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
James said the staff did good work in a hurry. Diane was really great.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 06/13/2018

Awesome our staff is always ready to help you with your car concerns.  Thank You and hope to see you again in the future.  Have yourself a great day


TF
Thasa F.
Daytona Beach, FL
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
Thasa said this business provided excellent service. The staff were very quick and friendly.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 06/13/2018

Thasa     our pleasure to be of service when ever you need any concerns. Thank you  and have a great day


ER
Elaine R.
Port Orange, FL
Saturn Ion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Elaine said she is happy with everything at the business.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 06/06/2018

Elaine thank you for your visit and we are glad we were able to take care of your concerns. Our customer satisfaction is very important to us.  Stop by anytime   We look forward to seeing you again   Have a great day


JL
Joe L.
Port Orange, FL
Lexus ES 300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Joe said he was impressed with the facility's service because the staff were pleasant, honest, thorough, and friendly.
This review was collected via phone interview by Customer Research Inc.

EK
Eric K.
Port Orange, FL
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Eric said he always goes to the business, the staff always do a good job, and their service is great.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 06/06/2018

Thanks Eric for taking time to do a review for us.  Your satisfaction is #1 always because we are here for you.  Till we meet again  have a great day and thank you for choosing Best Choice Auto Care.


AP
AMBER P.
Port Orange, FL
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Were proactive in getting the job done
I was freaking out over getting a new and rim but simply didnt have the money but the staff at Best Choice Auto went out of their way to find me the cheapest deal and they did. Im so grateful because they ended up saving me quite a bit of money. Everyone there is super friendly and got the job done well
Kathy, owner from Best Choice Auto Care and Muffler responded on 05/24/2018

Amber thank you for your loyalty to Best Choice where customer service is #1 for all our customers.  Thanks again and have a great day


RL
Rita L.
Port Orange, FL
Buick Encore
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Rita said, the business is friendly and efficient.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 05/24/2018

Thank you for you kind review. We are proud of our staff and their customer service abilities.  We hope to see you in the future .  Have a great day


DC
Douglas C.
Port Orange, FL
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Doug said the staff was polite, personable, and they got along well with other customers.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 05/22/2018

Douglas  thank you for your kind review. We like to treat our customers like family and friends.  It makes time waiting go by faster.   Hope we took care of your concerns .  Looking forward to seeing you in the future.  Have a great day


TL
Tenika L.
Daytona Beach, FL
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Tenika said the owner Kathy was nice, everyone else was nice and she was treated like family. She had just been in an accident and Kathy helped her and reassured her about the mechanic's abilities.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 05/17/2018

Tenika  thank you for you kind review.  We are all about family here. We enjoyed your visit.  We hope this will be the start of a lasting friendship with Best Choice because we konw that we have the best customers in town.  Thank You again and have a great day


JB
JAMES B.
New Smyrna Beach, FL
Saturn VUE
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018
Great people
Everyone at the location is courteous and seems genuinely concerned. They are not trying to upsell you and push you into services that may not be necessary.
Kathy, owner from Best Choice Auto Care and Muffler responded on 05/15/2018

James thanks for your vote of confidence in our shop.  We are here for our customers and help them with their concerns.  Thank you again looking forward to seeing you again when the occassion arises.  Till then  have a great day


JL
Jae L.
Port Orange, FL
Nissan Rogue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Jae said the staff were kind.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 05/12/2018

Jae  thank you for your visit.  We always try to make you feel at home.  Hope to see you in the future  till then have a great day


MV
Mark V.
Port Orange, FL
Toyota Tundra 4WD Truck
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Spoke with Deb. She said the employees were courteous. They provided awesome service. They had her vehicle in and out. She was amazed with the service.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 05/08/2018

thank you  our pleasure to be of service  stop in anytime  thanks again and gave a great day


WR
Wayne R.
Port Orange, FL
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Wayne said they do a good job and their prices are reasonable.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 05/08/2018

thank you Wayne for your visit. It is our pleasure to be of service and hope  to see you in the future. Thanks again and have a great day


CD
Caroline D.
Port Orange, FL
Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Caroline said the staff members had personality, they were professional, and on top of their game. They did not have her waiting around. They have a client forever.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 05/08/2018

Carolyn   so glad we could make you smile with your visit.  Our goal os 100% satisfaction with your visits.  Thank You again and have a great day


MJ
MARLA J.
Daytona Beach, FL
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018
Awesome Service
I have already recommended you all to many people. I find whenever I drop by someone is right there to lift the hood and take a look.. service is quick and accurate... front desk is always easy to talk to and very knowledgeable, and always calls around for the best deal possible on parts.... Best Choice is always going to be my first choice... I can always depend on the best deal with the best quality..
Kathy, owner from Best Choice Auto Care and Muffler responded on 05/01/2018

Marla if we could rate our customers we would rate you a 5 star. Thanks for your visit and review. Stop in anytime-----have a great day


NP
Nadine P.
Port Orange, FL
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Nadine said the service was very good and the employees took care of her vehicle.
This review was collected via phone interview by Customer Research Inc.
Kathy, owner from Best Choice Auto Care and Muffler responded on 04/25/2018

thank you you Nadine  we are always here for you. Thank you for your continued loyalty to us. Have a great day