Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

483 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


GW
Gail W.
San Francisco, CA
Mercedes-Benz C350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Great Job
High quality work and always honest.

Verified Customer
San Jose, CA
Mercury Mountaineer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019
Always excellent service
Employees here are always super helpful an friendly.

AR
Alan R.
Foster City, CA
Volvo 740
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2019 Category: Service
Alan said they do good work and he has a good personal relationship with them.
This review was collected via phone interview by Customer Research Inc.

PC
Phil C.
San Mateo, CA
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2019
Big E comes through again
Once again Big E has come through for us. Walter and Kieran are so great to work with. They are true gems

DP
Dorothy P.
San Mateo, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019
Walter and Kieran are the real deal! Super nice guys who give great car service!
I have written before praising these two men! As a widow raising my special needs daughter, I so appreciate their kindness in respectfully answering any of my novice car questions and for the way they can fix anything! Dorothy from San Mateo

SW
Shannon W.
San Mateo, CA
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2019
Nice and fast service
Great place. Nice and friendly

SM
Stacy M.
Newark, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2019
Big E Keeps Us Going!
Big E has been our go-to shop for nearly 15 years. They've kept 3 of our vehicles alive for far more than we deserve. Happy to continue recommending!

RS
Rich S.
Burlingame, CA
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2019
.
Always helpful

SS
Steve S.
Belmont, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2019
Brake service
Great service, fair price, prompt service

NT
Neil T.
San Mateo, CA
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2019
Very good customer service! Hi
This company replaced a flat tire and was very easy and knowledgeable to work with. Highly recommend their services!

RG
Raymond G.
San Mateo, CA
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2019
Great 👍 Place
They are fair and do outstanding service.

HH
Hannah-Joy H.
San Mateo, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2019
Fast and honest
My 98 mustang was sounding bad and had sprung a leak. Within an hour the guys at Big E had found the issue of a leaking power steering pump and had it fixed for me same day. Sounds 1000% better. Also gave me sound advice for future maintenance.

SA
Steve A.
San Mateo, CA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2019
One of the very best
These guys do it all, and they do it beautifully
Honest, skilled and vastly experienced
Bring your car here
You’ll never regret it

DR
Dave R.
San Mateo, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019
Attention to detail
Walter and Kieran are awesome.

BW
Bill W.
San Mateo, CA
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019
Excellent Service
Coming from the East Coast this year and not knowing any automotive shops in San Mateo. I asked around and Big E was recommended by a long time resident and colleague.

I had a great experience with Walter and Kerin (sp?). Great service, products and a fair price for my automotive needs. I highly recommend Big E.

DD
Dominic D.
El Dorado Hills, CA
Cadillac ATS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Dominic said that he had a really good experience with the business.
This review was collected via phone interview by Customer Research Inc.

CC
Chris C.
San Mateo, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2019
Excellent customer service!
Thorough, knowledgeable and dependable. Kieran and staff are true professionals in their craft!

AC
Anna C.
San Mateo, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2019
Friendly and Professional service always
Big E Automotive is the best auto-shop I have ever come across, we have been using their service for all our cars for many many years, they always do a good job with very reasonable price.
I highly recommend their service

LS
Lisa S.
San Mateo, CA
BMW 135i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2019
Knowledgable.
Knowledgable, honest, friendly. Easy scheduling.

DC
Deanna C.
San Mateo, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019
Great Service
Easy to get an appointment and have fast friendly service

Displaying Review 1 - 20 of 483 in total