Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

466 Reviews

100% Would Recommend
Latest Review 6 days ago

Reviews


KE
Krisanne E.
San Mateo, CA
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/28/2015 Category: Service
Krisanne said she thought the service was a little expensive.
This review was collected via phone interview by Customer Research Inc.

JK
Jim K.
San Mateo, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Jim said this business has been taking care of his vehicles for years. He said the service at this business is always excellent.
This review was collected via phone interview by Customer Research Inc.

JC
Jessie C.
San Mateo, CA
Volkswagen New Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Jessie said she was really happy with the business. They were efficient, they kept their word, and they were accommodating.
This review was collected via phone interview by Customer Research Inc.

DE
D J E.
San Mateo, CA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
D J said he loved his visit and they did a fabulous job.
This review was collected via phone interview by Customer Research Inc.

CY
Christine Y.
Burlingame, CA
Volkswagen Jetta
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/28/2015 Category: Service
Christine said the business was very nice and helpful.
This review was collected via phone interview by Customer Research Inc.

ND
Nestor D.
Burlingame, CA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2015 Category: Service
Nestor said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

AI
Alexie I.
San Mateo, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2015 Category: Service
Spoke with Irima. She said it was a good experience and they fixed her vehicle.
This review was collected via phone interview by Customer Research Inc.

JW
Jim W.
San Mateo, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2015
Excellent service
Excellent service

FI
Fredina I.
San Mateo, CA
Lexus ES 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2015
customer service
Kieran and Walter are great! They are ALWAYS helpful no matter what the situation is. I've had my car serviced at Big E now for almost 2 years and will continue to go there. Dina I
Kieran M. from Big E Automotive responded on 05/20/2015

Thanks Dina, I really appreciate your review, regards Kieran and Walter

MC
Matthew C.
San Mateo, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2015
Excellent work as usual
Awesome work! I love Big E. Punctual, friendly, and honest service. Been coming here for years and will do so for many more.

DA
David A.
San Mateo, CA
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2015
Fast service on short notice
I was on my way to the freeway when my car stalled and started missing badly. Luckily I was only a few blocks from Big E and managed to get the car over late on a Friday afternoon. They were able to check it and orders parts and had it ready early Monday.

CB
Carla B.
San Mateo, CA
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2015 Category: Service
Carla said this business provides courteous and prompt service. They are up front with the estimate and their work is phenomenal.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
San Mateo, CA
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2015 Category: Service
Spoke with Gail. She said this business always does an excellent job.
This review was collected via phone interview by Customer Research Inc.

WP
Wayne P.
San Mateo, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2015 Category: Service
Wayne said the business does what they say they are going to do in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

AC
Anna C.
San Mateo, CA
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015
Regular service on my Volvo S80
Wonderful, efficient service as usual, I am always very satisfy with the service I get
at Big E Automotive, they are so friendly,
helpful and their price are very reasonable.

TC
Thomas C.
San Mateo, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015
very personal
it is like you are taken of by walter he explains all facet on the job

GW
Gail W.
San Francisco, CA
Jaguar X-Type
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015
Honest/easy to understand, good/bad news
Very good service.

JB
John B.
San Mateo, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015 Category: Service
John said he has been absolutely pleased every time he takes his vehicles to this business. They take care of business and they are very efficient and quick.
This review was collected via phone interview by Customer Research Inc.

CM
Cynthia M.
San Mateo, CA
Chevrolet Corvette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2015
They go above & beyond!
They take the time to accurately understand your issues & then fix them right the 1st time. VERY competitively priced! Keep you updated as to any changes that may come up along the way & let you know if it can be taken care of at a later time or if it really is an urgent issue. Can honestly trust their recommendations. Been coming here for years with new cars to old ones & always have had good experiences!

HL
Heide L.
Hillsborough, CA
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2015 Category: Service
Heide said that this business is honest, thorough and they do high quality work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 421 - 440 of 466 in total