Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

468 Reviews

100% Would Recommend
Latest Review about 14 hours ago

Reviews


GP
George P.
San Mateo, CA
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018
Cleaniness, nearness to my home, very reliable work.
Excellent knowledge about autos, complete honesty, courtesy, excellent work, reasonable costs, work completed when promised, pleasant people

MS
Mike S.
California
Mercedes-Benz E-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Mike said the staff is honest, and always does a great job for him. They're a straight, honest facility.
This review was collected via phone interview by Customer Research Inc.

BS
Bill S.
San Francisco, CA
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Bill said the business was great and they do good work.
This review was collected via phone interview by Customer Research Inc.

RT
Refujio T.
Foster City, CA
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Refujio said they always know what they are doing and are good and honest and don't rip people off.
This review was collected via phone interview by Customer Research Inc.

MF
Michele F.
Hillsborough, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Excellent service
I highly recommend Big E Automotive.

YP
Yvonne P.
San Francisco, CA
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018
Great service
They never cease to amaze me with the great service they provide.

KE
Kaj E.
San Francisco, CA
Ford Windstar Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
14 years a customer, and counting
I like family owned businesses and I like the personal contact you get by talking to people who remember you. They know me and I know them. When I ask for advice, I know I will get a good one. So when my Ford Windstar needs repair, I have them make the repair rather than look for a newer car. Over the years, besides maintenance there has been both small and large repairs. Repairs and services are always well done - their repairs last.

SG
Scott G.
San Mateo, CA
Mercedes-Benz ML350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Simply the Best!
There is a great culture there. Empathetic but yet direct to the matter at hand like a great doctor.

Verified Customer
San Mateo, CA
Ford Ranchero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Big E
The best,,,,

AM
Alejandro M.
Hayward, CA
Volkswagen Jetta Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Alejandro said the owner of this business is a good guy.
This review was collected via phone interview by Customer Research Inc.

CW
Candy W.
San Mateo, CA
Jaguar S-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Candy said they were excellent and everything was done on time.
This review was collected via phone interview by Customer Research Inc.

TK
Torin K.
San Mateo, CA
Mercedes-Benz SLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Torin said the service at this business is excellent.
This review was collected via phone interview by Customer Research Inc.

TO
Tim O.
San Mateo, CA
Volvo XC90
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Tim said he never had a problem with the staff. They always goes above and beyond. He has never been taken advantage there.
This review was collected via phone interview by Customer Research Inc.

BL
Bernie L.
Half Moon Bay, CA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Bernie said they get the job done and they do it the way it should be done. With the confidence he had in their service, it gave him peace of mind that he took the vehicle to the right place. He gives thanks.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
San Mateo, CA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Tom said the quality of work was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

PK
Patrick K.
San Mateo, CA
Ford Explorer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/13/2018 Category: Service
Patrick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GM
Gilbert M.
San Mateo, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Gilbert said every time that he goes to this business the service is on time, well done and the staff find out the issues. They did a great job. He is very lucky to have this business in his neighborhood.
This review was collected via phone interview by Customer Research Inc.

EF
Easar F.
Orangevale, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018
AMAZING service
Kieran goes above and beyond the call of duty to help his customers!! He came in on a Saturday to help me with my issue!! Highly recommend this place.

JB
Jessie b.
Palo Alto, CA
Honda Civic
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/31/2018 Category: Service
Jessie said she was not impressed with the businesses knowledge of vehicles.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Burlingame, CA
BMW 128i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
Great Service, honest, reasonable
You can rely on Big E Automotive to give you any honest assessment of what needs to be done.

Displaying Review 61 - 80 of 468 in total