Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

466 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


PB
Philip B.
San Mateo, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Philip said the staff at the business were straightforward and provided good service.
This review was collected via phone interview by Customer Research Inc.

DC
Dominick C.
Half Moon Bay, CA
Mercedes-Benz E430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018 Category: Service
Dominick said he was satisfied with the work the business does on his vehicle.
This review was collected via phone interview by Customer Research Inc.

EB
Eric B.
Pacifica, CA
Volkswagen New Beetle Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Eric said he is happy with the performance of this business, overall. He brought the vehicle late at night and the staff did a great job. He has nothing but positive feelings.
This review was collected via phone interview by Customer Research Inc.

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Bill H.
San Mateo, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Bill said the business is the best and they provide first class service.
This review was collected via phone interview by Customer Research Inc.

LA
Leonida A.
San Mateo, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Leonida said the experience she had was very good.
This review was collected via phone interview by Customer Research Inc.

GH
Gail H.
San Mateo, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Michael. He said the business did a great job and provided the service in the same day. They are fast, reasonably priced and courteous. The also accurately documented what was done to the vehicle.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
San Mateo, CA
Lincoln Town Car
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018 Category: Service
David said the vehicle works so everything is good.
This review was collected via phone interview by Customer Research Inc.

MM
Marietta M.
San Mateo, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Close to where I live.
Very pleased with the service done. Service needed was done in 1 1/2 hours. Stayed and was given free access to the coffee shop across the street to purchase something. Thanks for your kindness.

CG
Charlie G.
San Mateo, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Charlie said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Toni M.
San Mateo, CA
Chevrolet El Camino
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Toni said Walt was easy and good to talk to at this business. He was polite and nice. . The staff made it quick, simple and easy.
This review was collected via phone interview by Customer Research Inc.

MC
Mary C.
Burlingame, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Mary said she had a good experience while getting her vehicle repaired at the business. The staff are friendly.
This review was collected via phone interview by Customer Research Inc.

MS
Mike S.
California
Ford Ranchero
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Mike said the staff did a great job.
This review was collected via phone interview by Customer Research Inc.

PB
Paul B.
San Mateo, CA
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Paul said he liked the way the staff members explained what was needed for repairs, the trustworthiness they displayed and the follow up they provided.
This review was collected via phone interview by Customer Research Inc.

BH
Bill H.
San Mateo, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Bill said they are very professional and efficient. He said the price is fair and they do a good job and they have good mechanics there.
This review was collected via phone interview by Customer Research Inc.

BG
Barbara G.
San Mateo, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018
Timely, professional
Excellent services; work always completed in a timely fashion.

DH
David H.
San Mateo, CA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
David said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

GO
Gary O.
Burlingame, CA
Chevrolet Silverado SS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Gary said the staff provided good service and they were good people.
This review was collected via phone interview by Customer Research Inc.

JA
Judith A.
San Mateo, CA
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Judith said the employees were very good. She has used this business several times.
This review was collected via phone interview by Customer Research Inc.

MS
Mickie S.
Belmont, CA
Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Efficient service
Appreciate the fast and efficient service. The attention to detail of the needed service.
So glad to have Big E recommended to me.
Mickie Schach

KW
Karen W.
Pacifica, CA
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Customer Service
They expedited a major repair and got me back on the road with my crazy schedule. Car now runs great and no more idiot lights to distract me. The service crew are very knowledgeable and courteous.

Displaying Review 81 - 100 of 466 in total