Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

466 Reviews

100% Would Recommend
Latest Review 8 days ago

Reviews


BN
Barry N.
San Diego, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Good communication, good work on auto.
Auto needed a lot of work in a short period of time. I was happy with the results. Thanks.

JV
Jason V.
San Mateo, CA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2018 Category: Service
Jason said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

TP
Tony P.
San Mateo, CA
Subaru Forester (Natl)
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Tony said this is the best business he has been to.
This review was collected via phone interview by Customer Research Inc.

NV
Niccolo V.
Redwood City, CA
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2018 Category: Service
Niccolo said the employee was able to get his vehicle done in 1 day and even made sure it was running right, before he picked up his vehicle.
This review was collected via phone interview by Customer Research Inc.

DB
Desiree B.
San Mateo, CA
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2018 Category: Service
Desiree said the business has great customer service, and the job was done quickly.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
San Mateo, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018 Category: Service
Michael said he was very pleased with the excellent service. The employees are always on time. They are always business like in a personal way. They give him the facts and they do a smashing job.
This review was collected via phone interview by Customer Research Inc.

CM
Cynthia M.
San Mateo, CA
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2018
25 plus years
Appreciate the good honest work and prices from the team at Big E

JC
Julio C.
Brisbane, CA
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/20/2018 Category: Service
Julio said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

BP
Bill P.
San Mateo, CA
Dodge Caliber
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2018 Category: Service
Bill said the staff members provided great service that was on time and they were really nice to deal with.
This review was collected via phone interview by Customer Research Inc.

GW
Grant W.
San Mateo, CA
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2018 Category: Service
Spoke with Laura. She said she was very happy with her experience at this business. The staff did what was supposed to be done. She truly appreciated that they were up front about what she did and did not need. They did not try to sell her on anything unnecessary. They were clear about which services could wait.
This review was collected via phone interview by Customer Research Inc.

CG
Carolyn G.
Foster City, CA
Toyota Prius v
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2018
Always great
We have been going to Kieran and Walter for 15 years. They are honest and great to work with.

CR
Chris R.
Burlingame, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2018
Honest Experts. Very reasonablly priced.
By far the best mechanic on the Peninsula. Always trust my cars will get repaired properly and know the price is more than fair.

JK
Jim K.
San Mateo, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Jim said the service was excellent. The owner and the fellas are very nice and he enjoys going to this facility for service and to talk. The employees bend over backwards for him and they will give him a ride back and forth, if he needs it. He stated he feels very comfortable at this business.
This review was collected via phone interview by Customer Research Inc.

OB
Olivia B.
Burlingame, CA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2018 Category: Service
Olivia said she got great service from the business.
This review was collected via phone interview by Customer Research Inc.

JM
Joe M.
San Bruno, CA
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Joe said the service was the best. The work was done promptly.
This review was collected via phone interview by Customer Research Inc.

AN
Angela N.
Foster City, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Spoke with Carl. He said the employees provided quick service.
This review was collected via phone interview by Customer Research Inc.

EH
Erik H.
San Mateo, CA
Ford Explorer Sport Trac
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
Spoke with Barbara. She said this business always provides good service.
This review was collected via phone interview by Customer Research Inc.

JS
John S.
San Mateo, CA
Lexus IS 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2017 Category: Service
John said everything worked out perfectly.
This review was collected via phone interview by Customer Research Inc.

GW
Gail W.
San Francisco, CA
Jaguar X-TYPE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2017
Quality
Big E consistently performs high quality work and always keeps you informed.
Very honest in all matters.

CD
Craig D.
San Francisco, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017
quick and reliable service
honest and reliable service

Displaying Review 121 - 140 of 466 in total