Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9

(596 Reviews)

100% Would Recommend
Latest Review 7 days ago

Reviews


MB
Michael B.
San Diego, CA
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/11/2018 Category: Service
Michael said he was quoted one price that rose to three times that amount.

JB
Jessie b.
Palo Alto, CA
Honda Civic
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/31/2018 Category: Service
Jessie said she was not impressed with the businesses knowledge of vehicles.

PK
Patrick K.
San Mateo, CA
Ford Explorer
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/27/2018 Category: Service
Patrick said his experience with this business was average, but he would still recommend them for service.

EB
Ellen B.
Foster City, CA
Toyota Corolla
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/18/2020
Great service
Great people. Quick service. Very personal experience.

VD
Vann D.
San Mateo, CA
Ford Escape
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/09/2019 Category: Service
Vann said that he was a bit uncertain about the technicians at the facility, but he has used them before and when he spoke to regular customers waiting with him, they said that the place's staff members were very good and very nice.

RT
Richie T.
Belmont, CA
Volkswagen CC
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2019
Excellent Service
The team at Big E Automotive were extremely professional. They took the time to explain what went wrong and how they planned to fix the problem. If you're looking for a mechanic you can trust, give the team at Big E a call.

AR
Alan R.
Foster City, CA
Volvo 740
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/20/2019 Category: Service
Alan said he enjoys going to Karen and Walt at this business, and they always fix the problem.

PK
Patrick K.
San Mateo, CA
Ford Explorer
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/13/2018 Category: Service
Patrick said he would recommend this business for service.

JC
Julio C.
Brisbane, CA
Toyota Highlander
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/20/2018 Category: Service
Julio said the service was pretty good.

AR
Alan R.
Foster City, CA
Volvo 740
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/25/2017 Category: Service
Alan said he was happy with everything they did.

EM
Everie M.
San Mateo, CA
Honda Accord Cpe
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2017 Category: Service
Everie said the staff worked on her brakes and lights. Her check engine light came back on a couple days later and she tried to take it back to them, but they wanted her to leave her vehicle. She could not be without a vehicle, so she took it to the dealer and got everything done. They are not very convenient. She will not use them again because the way their business is set up will not work for her. She would recommend them and will see how things go when she takes the certificate to the Department of Motor Vehicles.

GB
Greg B.
Foster City, CA
Chevrolet Astro
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/28/2017 Category: Service
Greg said he would recommend this business for service.

YK
Yoshinari K.
Foster City, CA
Lexus GS 300
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2017
Good quality but, ....
Quality of job is good, but I felt the price is a bit on the expensive side. I may be wrong but that was my general impression.

WD
William D.
San Mateo, CA
Volvo 740
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/19/2016 Category: Service
William said this business has good service. He would not recommend them to others because he does not have enough experience with them.

PD
Pat D.
San Mateo, CA
Toyota Avalon
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/23/2016 Category: Service
Pat said it was fine.

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