Overview

Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5Overall Rating 4.57/5rating 4.57

1055 Reviews

ReScore Reviews™ (26)

ReScore
Overall Rating 4.1153862/5Overall Rating 4.1153862/5Overall Rating 4.1153862/5Overall Rating 4.1153862/5rating 4.1153862
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
92% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


BR
Beth R.
Wakefield, MA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Excellent Service & Courteous Staff
When I make an appointment I am not waiting for a very long time to have my car serviced as I did with other deslerships.
Scott D., Owner from Bill Dube Hyundai responded on 01/11/2019

Thank you for the great feedback! We appreciate you!

Scott Dube
Owner

KS
Keith S.
Westminster, MA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
first service
first service love the car
Scott D., Owner from Bill Dube Hyundai responded on 01/10/2019

Thankd for the feedback and your continued business!

Scott Dube
Owner

Verified Customer
Wilmington, MA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Great place
Good place for my car’s repairs
Scott D., Owner from Bill Dube Hyundai responded on 01/10/2019

Thank you for the feedback we appreciate it!

Scott Dube
Owner

BC
Barbara C.
Tewksbury, MA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Always good service
I’m always greeted promptly and courteously.
The service is completed in a reasonable timeframe.
Scott D., Owner from Bill Dube Hyundai responded on 01/09/2019

Thank you for the feedback and the long relationship!

Scott Dube
Owner

NC
Nicholas C.
Wakefield, MA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Good value and people!
Whenever I come to Bill Dube Hyundai for service the people are nice and informative. The work gets done at a reason rate and time.
Scott D., Owner from Bill Dube Hyundai responded on 01/09/2019

Thank very much for the feedback, we appreciate you!

Scott Dube
Owner

GD
Gary D.
Billerica, MA
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
local
First in line, so my service did not take very long
Scott D., Owner from Bill Dube Hyundai responded on 01/08/2019

Hi Gary,

Thanks for the feedback!  I'm sorry we were unable to make this visit a 5 str though!  It's our goal every time for you to be able to rate it a 5 star visit!  If there's something we need to fix please let me know.

Sincerely,

Scott Dube
Owner

MF
Maureen F.
Belmont, MA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Great service
Always great service. Staff is always pleasant and professional !
Scott D., Owner from Bill Dube Hyundai responded on 01/08/2019

Thank you for the great feedback and your business!  We appreciate you!

Scott Dube
Owner

JV
John V.
Burlington, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Service
Attention give by employees to correcting the problem car brought in for
Scott D., Owner from Bill Dube Hyundai responded on 01/02/2019

Thank you for the feedback!  We appreciate you!

Scott Dube
Owner

Verified Customer
Swampscott, MA
2007 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018 Category: Service
completed 120K service
Excellent service and very professional staff
Scott D., Owner from Bill Dube Hyundai responded on 01/01/2019

Thank you, as always we appreciate you!

Scott Dube
Owner

PD
Phillip D.
Wilmington, MA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2018 Category: Service
Friendly Service
I never have issues scheduling a service appointment / always meets my needs with dates and times - and the service advisers are very friendly.
Scott D., Owner from Bill Dube Hyundai responded on 01/01/2019

Thank you very much for the feedback!

Scott Dube
Owner

CC
Cintia C.
North Reading, MA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
In time and low cost
I went few hours earlier and still managed to get in and service was great
Scott D., Owner from Bill Dube Hyundai responded on 12/30/2018

Glad we could accomodate!  We appreciate you!

Scott Dube
Owner

Verified Customer
Tewksbury, MA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2018 Category: Service
Service runs on time.
Service appointment was great!
Scott D., Owner from Bill Dube Hyundai responded on 12/30/2018

Thanksfor the feedback, we appreciate you!

Scott Dube
Owner

AL
Antonio L.
Tewksbury, MA
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Bill Dube Hyundai
Great service! Traded in my 2015 Santa Fe for a 2018 Santa Fe because of great service!
Scott D., Owner from Bill Dube Hyundai responded on 12/29/2018

Thank you for the feedback!  We appreciate your business.

Scott Dube
Owner

LC
Lisa C.
Chelmsford, MA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Dan and Lisa
Staff are always pleasant and friendly. Make a point to let me know my business is greatly appreciated.
Scott D., Owner from Bill Dube Hyundai responded on 12/28/2018

Thank you so much for the feedback!  We very much appreciate it!

Scott Dube
Owner

DD
Diane D.
Chelmsford, MA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Customer
Customer service is excellent. I never feel pressured or like I’m getting ripped off like a lot of other places. I trust your employees. Thank you so much.
Scott D., Owner from Bill Dube Hyundai responded on 12/28/2018

Thank you so much for the feedback!  We very much appreciate it!

Scott Dube
Owner

JC
Joseph C.
Wilmington, MA
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018 Category: Service
Why I go to a dealer like Bill Dube
Great service. They pick up things that other places would miss. Thanks again to Mannie for all your help and advice. I continue to be most satisfied with this dealership's service. I depend on my car to do my job and with Bill Dube I'm confident that my Tuscon will perform well.
Scott D., Owner from Bill Dube Hyundai responded on 12/28/2018

Thank you so much for the feedback!  We very much appreciate it!

Scott Dube
Owner

Verified Customer
Tewksbury, MA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018 Category: Service
Quick and Friendly
This was my first time there and all was quick and friendly.
Scott D., Owner from Bill Dube Hyundai responded on 12/21/2018

Thank you for the feedback, we appreciate it!

Scott Dube
Owner

Verified Customer
Swampscott, MA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Maintenance Service done on time
I came in for maintenance service and my car was taken right away.
Scott D., Owner from Bill Dube Hyundai responded on 12/21/2018

Thank you for the feedback, we appreciate it!

Scott Dube
Owner

JA
Janet A.
Malden, MA
2009 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Excellent Service
I received great service from Joe on my last visit. They only changed my oil and did not say I needed anything else except a battery in the near future but did not make up something I really did not need. He was very attentive.
Scott D., Owner from Bill Dube Hyundai responded on 12/21/2018

Thank you for the feedback, we appreciate it!

Scott Dube
Owner

PG
Paul G.
Wilmington, MA
2008 Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Real Pros
Always making Service Visits easy !! In and out on times stated recommend what you need and when you need to address a problem. Never disappointed visiting and having Both of Our Hyundai’s serviced.
Scott D., Owner from Bill Dube Hyundai responded on 12/21/2018

Thank you for the feedback, we appreciate it!

Scott Dube
Owner