Bill Marsh Hyundai

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231-932-6240
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Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

759 Reviews

5 star
77%
4 star
12%
3 star
5%
2 star
2%
1 star
2%

ReScore Reviews™ (15)

ReScore
Overall Rating 4.0666647/5Overall Rating 4.0666647/5Overall Rating 4.0666647/5Overall Rating 4.0666647/5rating 4.0666647
Original
Overall Rating 2.13333/5Overall Rating 2.13333/5rating 2.13333rating 2.13333rating 2.13333
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews

AL
Annette L.
Wolverine, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Honesty and quick service
Great service
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/17/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
DR
David R.
Manton, MI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
Reliable and fast service.
It is always a pleasure doing business with Bill Marsh.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/15/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
MM
Maria M.
Michigan
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
Friendly
Very helpful
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/15/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
JW
Joyce W.
Traverse City, MI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Happy & Pleased
I am very happy with my 2018 leased Hyundai Tucson! Had a Santa Fe for many years, but no longer need a larger vehicle. Service Department has been very kind to me and always answered my questions and went out of their way to take care of me. As I am elderly, caregiver for my husband, they treat me with great respect. I am a "happy camper"!!! So glad we have Bill Marsh Hyundai to take care of us!!
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/15/2019

Thank you so much for your business and for your feedback!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
JD
Joshua D.
Cedar, MI
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Great
Great service
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/15/2019

Thank you!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
DF
David F.
Petoskey, MI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Loyal Hyundai customers
Over the years we have purchased six Hyundai vehicles from the Bill Marsh dealership. We have found all of these vehicles to be extremely dependable and a pleasure to drive. We highly recommend the Bill Marsh dealership for their attention to detail and excellent customer service.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/15/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
BM
Barry M.
Cedar, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/11/2019 Category: Service
Communication
Make sure both service managers are on the same page
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/12/2019

Hi Barry!
Thank you so much for taking the time to give me your feedback! I am so sorry that this happened to you. Unfortunately, since November we have been booking out 2 to 3 weeks for an appointment. When you called to schedule your appointment, someone should have informed you of that. Again, I am so sorry! I am happy that we did take care of the recalls for you that day and thank you so much for your business and for your feedback.

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
MB
Michael B.
Traverse City, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
good service,friendly staff
same as above
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/08/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
PM
Phillip M.
Traverse City, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Phil M
Service, Courteous staff, great SUV.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/08/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
LL
Laurie L.
Glen Arbor, MI
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2019 Category: Service
Great Service
I had a software update on my vehicle.....completed in 30 minutes and car was even cleaned. Customer service was really good.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/08/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
RG
Rebecca G.
Kewadin, MI
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Good reliable work!
This dealership does great service work and the mechanics are very efficient.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/08/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
TE
Teresa E.
Traverse City, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2019 Category: Service
Great
Everyone was very friendly and accomodating
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/08/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
TK
Thomas K.
Maple City, MI
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
People
Wonderful!
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/04/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
JM
Joan M.
Frankfort, MI
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Great service
They got my car in for warranty work as soon as I arrived. When I made the appointment, they told me it would take an hour. In fact, it took only about 20 minutes. And they washed my car at no charge. If I lived in Traverse City, I’d bring my Santa Fe in for everything. But I can’t make a special trip to TC just to get my oil changed.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/03/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
MW
Michael W.
Kalkaska, MI
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Great Service
Very professional and customer attentive.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/03/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
MB
Melinda B.
Petoskey, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Great service advisier
very good experience
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/03/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
JV
Julie V.
Rapid City, MI
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Great Service
Very friendly staff. Able to have appointment in a timely fashion.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 04/02/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
JO
James O.
Traverse City, MI
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Service
As always great service
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 03/30/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer
Prudenville, MI
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
excellent
Friendly knowledgeable people.And the cookies help too.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 03/30/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer
Grawn, MI
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
The people
Great
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 03/29/2019

Thank you so much for your business!

Brad Denoyer
Hyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240