Reviews
DS
Dale S.
Maple City, MI
2017 Hyundai Tucson
Verified Customer
Anticipated my arrival
I was greeted at the door of my car as Mr. Stevens. When I got to the service desk they also greeted me as Mr Stevens. They "knew I was coming! Very friendly, professional and efficient! I loved it!
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/13/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
DD
David D.
Traverse City, MI
2018 Hyundai Ioniq Hybr
Verified Customer
The staff are great to work with and friendly.
The staff are great to work with and explain things very well. The car was in for an oil change and was returned to me washed.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/11/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
MM
Madelon M.
Traverse City, MI
2017 Hyundai Santa Fe
Verified Customer
NEW TO MICHIGAN
Moved back to Traverse City, Michigan after spending 30 years in the Air Force and another 20 years in Denver, Colorado. Took our 2017 Hyundai in for it's 15,000 mile check up. It took a couple weeks to get our appointment scheduled, but the service was excellent. They were prompt and kept us up to date on our waiting time. Highly recommend!
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/11/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
TT
Thomas T.
Marne, MI
2017 Hyundai Santa Fe S
Verified Customer
Excellent Service.
This was your first visit. It was a good experience.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/11/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
JD
Joshua D.
Cedar, MI
2017 Hyundai Tucson
Verified Customer
Great service
Great service. Great tires
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/11/2019
Thank you for choosing Bill Marsh!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
RM
Robert M.
Suttons Bay, MI
2015 Hyundai Santa Fe S
Verified Customer
Efficient timely service. Friendly.
Enjoyed Garret as service rep. Very professional.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/08/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer
Munising, MI
2014 Hyundai Santa Fe S
Verified Customer
got in early
fast work
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/07/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
JC
James C.
Mayfield, MI
2018 Hyundai Santa Fe S
Verified Customer
Great Service
extremely friendly and helpful. they go above and beyond to make sure things are right.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/05/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
ST
Shirley T.
Manistee, MI
2018 Hyundai Ioniq Hybr
Verified Customer
Friendly, Knowledgeable and service beyond my expectation
I went to Bill Marsh Hyundai for the first year check up on my Ioniq. Everyone was extremely friendly. They were super courteous. I felt very comfortable because they were knowledgeable about what needed to be done. They even mentioned there was a recall on a certain item and them would make sure that was corrected. They were kind enough to take us to a shopping area while we waited on our car to be serviced. You don't get that kind of helpfulness at other dealerships, only at Bill Marsh.
Shirley M.
Shirley M.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/04/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
Verified Customer
Traverse City, MI
2014 Hyundai Santa Fe S
Verified Customer
Welcoming atmosphere
The mechanic working on my car did a good job. He was quick and listened to what I had to say. He didnt find the problem I had but I wasnt expecting him to as I haven't heard it myself in a while. I will return when the noise comes back. I just hope he doesnt fart in my car again like he did this time. Had to roll with the windows down all the way home! I dont know what they feed that guy but it must be good!
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 02/01/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
NC
Nathan C.
Traverse City, MI
2018 Hyundai Tucson
Verified Customer
exceeded expectations again
When I dropped my vehicle off I told them I'd be back around 5pm to pick up. It was done by noon and I was able to get it on my lunch hour instead which saved me having to deal with 5pm traffic later on. Also, I expected the bill to be about $200.00 but it was only $125.00.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 01/29/2019
Thanks Nate!!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
PP
Paul P.
Lake Leelanau, MI
2019 Hyundai Sonata
Verified Customer
Friendly, fast, over and above service
First oil change on my 2019 Sonata. Greeted quickly and friendly by Garrett and Brad service mgr. Other salesman answered questions about minutiae on the car. They even washed the car before returning it to the driveway right outside the door.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 01/28/2019
Thanks Paul!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
GW
Gregory W.
Grayling, MI
2015 Hyundai Sonata
Verified Customer
Repairs done on time. Staff competent.
Good place to take car. It was a recall item and got it taken care of.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 01/24/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
LC
Liane C.
Big Rapids, MI
2011 Hyundai Sonata
Verified Customer
Good experience
Was able to schedule 3 recalls along with an alignment check. Not many Hyundai dealerships near me. Work was done quickly. Staff was friendly and helpful.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 01/24/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
MK
Mohsen K.
Traverse City, MI
2018 Hyundai Santa Fe
Verified Customer
Mohsen Khalili
Hi Dear,
Thank you for everything.
Mohsen Khalili
Thank you for everything.
Mohsen Khalili
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 01/22/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
DH
David H.
Traverse City, MI
2013 Hyundai Santa Fe S
Verified Customer
Excellent
Always professional and courteous
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 01/19/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
RH
Robert H.
Baldwin, MI
2018 Hyundai Ioniq Hybr
Verified Customer
Great
Good customer support friendly people thanks Bill Marsh
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 01/19/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
ES
Eileen S.
Traverse City, MI
2018 Hyundai Sonata
Verified Customer
Comments
I always receive a warm welcome and the service personnel are very professional and walk me through each step. My sales associate always comes over to say hello if he is there.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 01/19/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
RG
Ron G.
Kenneth City, FL
2015 Hyundai Sonata
Verified Customer
Great Impact
Though I purchased my Hyundai Turbo Sonata in Florida where I was living, Bill Marsh Hyundai has been nothing less than five stars in servicing me. It's a joy to go there from the initial greeting, fresh coffee, and awesome cookies, and the staff, every one of them without exception has been remarkably helpful, considerate and very professional. I do not have a single complaint or close to one. But like everything in life, we are treated as we treat others, and coming in with a negative attitude helps no one starting with the client. I highly recommend Bill Marsh Hyundai and no, I do not work for them, but a loyal customer.
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 01/19/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240
JS
Janet S.
Traverse City, MI
2015 Hyundai Sonata
Verified Customer
Hyundai warranty work
Fast service , personnel is courteous and waiting room is comfortable
Recommended
BRAD D., Service Manager from Bill Marsh Hyundai responded on 01/14/2019
Thank you so much for your business!
Brad DenoyerHyundai Service Manager
Bill Marsh Automotive Group
(231) 932-6240