IT HAS BEEN A PLEASURE DOING BUSINESS WITH THIS COMPANY. WE HAVE BEEN REPEAT CUSTOMERS FOR A NUMBER OF YEARS ALREADY. THEY ARE ALWAYS COURTEOUS, PROMPT, KNOWLEDGEABLE AND HELPFUL. KEEP UP THE GREAT WORK.

Recommended

Jordan V. from Billion Hyundai Sioux Falls responded on 11/16/2018

Thank you for the great survey and very kind words! We appreciate your business and look forward to seeing you again!

Brent J.

Sioux Falls, SD

2017 Hyundai Santa Fe

Verified Customer

11/14/2018 Category: Service

Customer Calls

The service that I have received with getting oil changes and things of that nature has been good. However; I have people calling from Billion Hyundai saying that want to talk to me or ask me some questions and want me to call them back. I do call them back and it always goes to their voicemail. I leave a message and I never get a call back from them. If the people from Hyundai have no real intention of wanting to talk to me then PLEASE STOP CALLING ME and making me take time out of my busy schedule to call back and then never receive a response. On another topic, a couple of months or so ago I was deciding whether to continue with the lease I have on my vehicle or purchase it. I thought one of the gentleman in the sales department spoke very rudely and down to me because of the decision my family and I were going to make on our vehicle. After I am done with the Hyundai I currently have I will not be leasing or purchasing another vehicle from Billion Hyundai.

Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 11/14/2018

Thank you for the great survey! I apologize I that our sales department keeps calling you. Please call me directly (605)679-3858 and I can help answer any questions you may have.

Curtis S.

Sioux Falls, SD

2007 Hyundai Sonata

Verified Customer

11/13/2018 Category: Service

Good Service

Very comfortable waiting room, great hot chocolate, Employees were very cordial.

Recommended

Jordan V. from Billion Hyundai Sioux Falls responded on 11/14/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to seeing you again!

Dean D.

Sioux Falls, SD

2017 Hyundai Sonata

Verified Customer

11/13/2018 Category: Service

The staff stays on top of the status, informing me of what is or may not be needed in a friendly manner

just two things: the head lamps have a horizontal blinder that makes it difficult to locate some street signs in the dark. And
the over head needs to be at least an inch higher. I have to be very conscientious as I enter the cabin. "Bonked" my head several times. (And I am short!).

Recommended

Jordan V. from Billion Hyundai Sioux Falls responded on 11/13/2018

Thank you for the great survey! We appreciate your business and look forward to seeing you again!

Janet C.

Flandreau, SD

2011 Hyundai Sonata

Verified Customer

11/10/2018 Category: Service

Prompt attention to needs of customet

Handled service in a competent manner. Taking car of other needs when found on a more complete inspection of vehicle.

Recommended

Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 11/10/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to see you again!

Dianne M.

Sioux Falls, SD

2014 Hyundai Santa Fe S

Verified Customer

11/09/2018 Category: Service

Fast, courteous service

Always treated with courtesy, friendly employees

Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 11/09/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to seeing you again!

Lance L.

Sioux Falls, SD

2015 Hyundai Sonata

Verified Customer

11/09/2018 Category: Service

Great people at Billion Hyundai

As I have always said, super service, great service dept.!

Recommended

Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 11/09/2018

Thank you for the fantastic survey and kind words! We truly appreciate your business and look forward to seeing you again!

Verified Customer

Sioux Falls, SD

2013 Hyundai Veloster

Verified Customer

11/07/2018 Category: Service

First Visit to this Dealer

Not crazy about having to return to have air filters installed that was NOT done during this visit but I was charged for.
I will give the dealer another chance.

Recommended

Jordan V. from Billion Hyundai Sioux Falls responded on 11/07/2018

We apologize that the cabin air filter was not replaced by the technician upon service which is why we reached out to get it taken care of as soon as possible. It is always our goal to make sure all services are completed to our customers' satisfaction and we see where we fell short this time. If you would like us to come to you to install the filter we would be happy to do so! Feel free to call me directly if that works better for you (605) 679-3870. We appreciate your business and look forward to seeing you again!

Susan K.

Sioux Falls, SD

2019 Hyundai Kona

Verified Customer

11/06/2018 Category: Service

Friendly people

Always ready to assist in any way

Recommended

Jordan V. from Billion Hyundai Sioux Falls responded on 11/06/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to seeing you again!

Laurel L.

Sioux Falls, SD

2013 Hyundai Santa Fe S

Verified Customer

11/06/2018 Category: Service

Quick oil change

I got in when i needed. The people were very friendly. The lobby is comfortable. And before I knew it they were done. Great experience.

Recommended

Jordan V. from Billion Hyundai Sioux Falls responded on 11/06/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to seeing you again!

William B.

Sioux Falls, SD

2017 Hyundai Santa Fe S

Verified Customer

11/06/2018 Category: Service

Excellent Personal Service.

Shawn knows what service my vehicle is scheduled for, gets the job done quickly, and tracks me down to get me on my way. If my vehicle needs attention from another department, he informs the other department of your needs, so you can move forward in a timely manner. Shawn is very familiar with the Hyundai customers that Billion serves.

Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 11/06/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to seeing you again!

Karen N.

Beresford, SD

2015 Hyundai Elantra

Verified Customer

ReScore Review™

11/05/2018 Category: Service

Apointment Disappointment

Shawn called immediately and will take care of this quickly, so problem is resolved. Just need to make another appointment.

Recommended

Original Review

11/05/2018 Category: Service

Poor communication with the body shop.

Bad employee or ?

Recommended

Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 11/05/2018

We apologize that you were not completely satisfied when you left our service department! Please contact me directly at (605)679-3858

Tim C.

Sioux Falls, SD

2017 Hyundai Elantra

Verified Customer

11/04/2018 Category: Service

Oil change

Professional and quick service

Recommended

Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 11/04/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to seeing you again!

Verified Customer

Yankton, SD

2013 Hyundai Tucson

Verified Customer

11/01/2018 Category: Service

fast friendly service

always explain what and why they do things

Recommended

Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 11/01/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to seeing you again!

Verified Customer

Sioux Falls, SD

2018 Hyundai Tucson

Verified Customer

11/01/2018 Category: Service

good service

Recommended

Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 11/01/2018

Thank you for the great survey! We appreciate your business and look forward to see you again!

Brenda M.

Sioux Falls, SD

2018 Hyundai Kona

Verified Customer

10/31/2018 Category: Service

Just nice

Dan and his team went out of their way to get me into the Kona I wanted. Alot of friendly people there.

Recommended

Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 10/31/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to seeing you again!

Verified Customer

Brandon, SD

2014 Hyundai Sonata

Verified Customer

10/31/2018 Category: Service

Anyonymous

They took care of all the recalls on my vehicle. I was in and out fast.

Recommended

Jordan V. from Billion Hyundai Sioux Falls responded on 10/31/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to seeing you again!

Ronald S.

Sioux Falls, SD

2013 Hyundai Genesis

Verified Customer

10/28/2018 Category: Service

Oops

The ease of getting a service appointment is amazing. I brought my Genesis in to get a seat switch replaced (second one) and an oil change was a last minute decision. Both were done promptly and I was on my way. The next day I found a puddle of oil under the car ands upon investigation I found the oil plug was only finger tight. I have no doubt if it had come out and ruined my engine, Billions would have stood by it and made it right. It was an oops thing and we're all human. No harm done. Will still use Billions for my Genesis services.

Recommended

Jordan V. from Billion Hyundai Sioux Falls responded on 10/29/2018

Ron,

Thank you for the great survey and for making us aware of your concerns. It is always helpful so we can address it and make sure it doesn't happen again. We appreciate your business and look forward to seeing you again!

Sharon K.

Tucson, AZ

2016 Hyundai Sonata

Verified Customer

10/24/2018 Category: Service

regular maintence

Always prompt and done when they tell me. Very pleasant to deal with.

Recommended

Jordan V. from Billion Hyundai Sioux Falls responded on 10/24/2018

Thank you for the great survey! We appreciate your business and look forward to seeing you again!

Leland T.

Roscoe, SD

2011 Hyundai Sonata Hyb

Verified Customer

10/24/2018 Category: Service

Worked around my schedule

We are from out-of-town and Billion is always willing to fit service calls into our schedule

Recommended

Jordan V. from Billion Hyundai Sioux Falls responded on 10/24/2018

Thank you for the great survey! We appreciate your business and look forward to seeing you again!

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Location

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3401 West 41 St Street
Sioux Falls, SD 57106

(605) 679-3858

Send a message

http://www.hyundaisiouxfalls.com/

About At Billion Hyundai Sioux Falls, we are prepared to handle all your Hyundai vehicle service needs.

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Billion Hyundai Sioux Falls

Overview

911 Reviews

ReScore Reviews™ (17)

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