Billion Hyundai Sioux Falls

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605-679-3858
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Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

868 Reviews

5 star
78%
4 star
14%
3 star
3%
2 star
1%
1 star
1%

ReScore Reviews™ (14)

ReScore
Overall Rating 4.4999957/5Overall Rating 4.4999957/5Overall Rating 4.4999957/5Overall Rating 4.4999957/5rating 4.4999957
Original
Overall Rating 2.3571471/5Overall Rating 2.3571471/5rating 2.3571471rating 2.3571471rating 2.3571471
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews

Verified Customer
Sioux Falls, SD
2010 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Oil Change Service Rating
It was prompt, complete and friendly.
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/21/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to see you again!

TA
Thomas A.
Waubay, SD
2017 Hyundai Santa Fe
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/21/2018 Category: Service
no car wash
In ca the dealer washes and vacuums the car. Not Billion
Recommended
Jordan V. from Billion Hyundai Sioux Falls responded on 09/24/2018

We apologize your car was not cleaned during your last service.  Please call me next time you are in the area and we will be happy to wash and vacuum your vehicle at no charge. (605) 679-3870

Verified Customer
Sioux Falls, SD
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2018 Category: Service
Very nice and polite and professional people.
The service and timely matter of my oil change was great. Just the problem they are having trying to get the check engine light to stay off after fixing the recall thing that seemed to mess something up.
Recommended
Jordan V. from Billion Hyundai Sioux Falls responded on 09/21/2018

Thank you for the great survey!  We apologize about the length of time it is taking to get your vehicle back to you but we are working diligently every day with Hyundai to fix it properly so the issue doesn't occur again.  If there is anything we can do in the meantime to assist you please call me directly at (605) 679-3870

CA
Cheryl A.
Sioux Falls, SD
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Pleasant experience
Friendly staff and they have always done a good job taking care of my concerns
Recommended
Jordan V. from Billion Hyundai Sioux Falls responded on 09/21/2018

Thank you for the great survey and kind words!  We appreciate your business and look forward to seeing you again!

JT
Julie T.
Sioux Falls, SD
2005 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Customer service
They do a great job. They are always professional.
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/20/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to see you again!

DV
Deb V.
Larchwood, IA
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
excellent customer service
the staff was very helpful, no charge for checking my brakes, giving me suggestions,
on how to fix them without trying to get me to spend extra money, but going back to
the place that is the work in the first place. did fix the recall when I was there too.
the shuttle was quick and very friendly.
Recommended
Jordan V. from Billion Hyundai Sioux Falls responded on 09/19/2018

Thank you for the great survey and kind words!  We appreciate your business and look forward to seeing you again!

AK
Andrew K.
Chicago, IL
2009 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018 Category: Service
Saved our vacation
We were driving from Chicago to San Francisco when our Hyundai Santa Fe displayed a check engine light and lost power at night outside Mitchell. Long story short, the next morning we spoke with the service manager (Shawn). With the codes from our OBD he was able to give us a diagnosis over the phone and he was able to check that the part we probably needed was in stock. We got our car back to Sioux Falls, got it seen quickly, got it checked out and actually fixed. Later that afternoon we were back on our way. I can tell you that the Santa Fe performed flawlessly going from South Dakota to California and then back to Chicago. Thank you Billion Hyundai Sioux Falls!
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/17/2018

Thank you for the great survey and kind words! We appreciate your business!

MT
Murali T.
Sioux Falls, SD
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Service
Excellent service
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/15/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to see you again!

GM
Gayle M.
Fort Pierre, SD
2018 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Service
as expected
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/15/2018

Thank you for the great survey! We appreciate your business and look forward to see you again!

Verified Customer
Sioux Falls, SD
2008 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
winterizing car
always find it a pleasant place to wait, despite costs lol
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/15/2018

Thank you for the great survey! We appreciate your business and look forward to see you again!

RH
Ronald H.
Sioux Falls, SD
2016 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/14/2018 Category: Service
Quality of work
I feel good about the service that i have received. Work don't on my vehicles has been very good. Service department is very good. Thank for the good work on my vehicles.
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/14/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to see you again!

Verified Customer
Sioux Falls, SD
2015 Hyundai Genesis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Service adviser is responsive, helpful, honest, and generally cares.
Jordan Vogel is a rock star and does everything right in his service role. He was very helpful in getting my new car fixed (rain sensor, windshield, and mirror). I have dealt with several situations like this and Jordan definitely is second to none with his customer care and knowledge. I was further impressed with how he handled the situation with the dealer that I bought the vehicle from. He made several calls to get info from them and followed-up with me on a daily basis.
Recommended
Jordan V. from Billion Hyundai Sioux Falls responded on 09/17/2018

Thank you for the fantastic survey and very kind words!  We greatly appreciate your business and look forward to seeing you again!

Verified Customer
Welcome, MN
2009 Hyundai Veracruz
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Good Service
Great service.
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/13/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to see you again 

Verified Customer
Lakefield, MN
2016 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Great service
Thank you
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/13/2018

Thank you for the great survey and very kind words!  We greatly appreciate your business!

WM
Warren M.
Brandon, SD
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
1st service at Billion Hyundai
Service was very timely and well done.
I was disappointed that my car was not washed, as this has been my experience at other car dealers has been my car has always been washed when serviced.
With my wife's Lexus, which I take to Omaha to service, it is always washed and sometimes, if warranty work is being done, they fill it with gas. We did not even buy the car there.
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/13/2018

Thank you for the great survey! We apologize that your vehicle did not get washed please stop by and see me and we will get it washed up for you. We appreciate your business and look forward to see you again!

NE
Noah E.
Williamsport, PA
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Exceptional Service by Jordan
Took my service without appointment and did an exceptional job. Absolutely treated the best.
Recommended
Jordan V. from Billion Hyundai Sioux Falls responded on 09/13/2018

Thank you for the great survey and very kind words!  We greatly appreciate your business!

KH
Kathleen H.
Sioux Falls, SD
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Exceptional service
Friendly, efficient service.
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/11/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to see you again!

TR
Thaddus R.
Sioux Falls, SD
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Service
Timely service. And good snacked.
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/05/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to see you again!

LJ
Luke J.
Hendricks, MN
2012 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Efficient and Knowledgeable
The service team has always been timely, efficient, and helpful with any questions or concerns. That’s why I keep coming back!
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/05/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to see you again!

CW
Cynthia W.
Sioux Falls, SD
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018 Category: Service
Very thorough
They know how to get the job done right!
Recommended
Shawn M S., Service manager from Billion Hyundai Sioux Falls responded on 09/03/2018

Thank you for the great survey and kind words! We appreciate your business and look forward to see you again!