Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

474 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 12 days ago

Reviews


FC
Faith C.
Florida
Ford Freestyle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Faith said the business kept in contact with her, the staff was helpful, and the business did everything possible to help her out.
This review was collected via phone interview by Customer Research Inc.

BJ
Brandi J.
Jacksonville, FL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Brandi said the staff didn't talk to her like she was stupid. They treated her fairly and they didn't assume that she didn't know anything about her vehicle. Linda was amazing and she loves her.
This review was collected via phone interview by Customer Research Inc.

IE
Ira E.
Middleburg, FL
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Ira said he recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Justin C.
Jacksonville, FL
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Justin said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

SP
Sheila P.
Jacksonville, FL
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Sheila said the business is very generous and stayed after hours so she could pick up her vehicle.
This review was collected via phone interview by Customer Research Inc.

RW
RANDALL W.
Jacksonville, FL
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
I'm happy, no problems.
Always good work, always timely.

RL
Raghu L.
Flower Mound, TX
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Raghu said he needed service quickly and the business got the job done in one hour even though the job should have taken a couple of days. He really appreciates the great service.
This review was collected via phone interview by Customer Research Inc.

CM
Chase M.
Jacksonville, FL
Nissan Frontier 2WD
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Chase said he was pretty satisfied with the service but it cost more than expected.
This review was collected via phone interview by Customer Research Inc.

JW
JEFF W.
Jacksonville, FL
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Another Great Experience.
My car developed a pronounced front end vibration, and a left pull. I brought it into BLC for a diagnostic and they discovered it was simply a tire that was out of round. However, they also discovered that I was in need of both front wheel bearings, which I was unaware of. They replace the wheel bearings at a reasonable cost, and predicted amount of time. I had the tire replaced, and the car rides perfectly again.

VR
Vincent R.
Jacksonville, FL
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Vincent said that the staff at the facility did a great job, so much so that he is bringing his other vehicle in for service next week.
This review was collected via phone interview by Customer Research Inc.

RW
RANDALL W.
Jacksonville, FL
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Old car problems!
I always been happy with the service.

LJ
Lonnie J.
Jacksonville, FL
Chevrolet Caprice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Lonnie said everything was good and the employees did a good job.
This review was collected via phone interview by Customer Research Inc.

AG
Alvaro G.
Florida
Chevrolet S-10
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Alvaro said the job was done the right way, and the customer service was also fair.
This review was collected via phone interview by Customer Research Inc.

VE
Victor E.
Jacksonville, FL
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Victor said he had great service. They were very straightforward with him.
This review was collected via phone interview by Customer Research Inc.

RH
Ross H.
Jacksonville, FL
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Ross said he called them and they were able to get him in right away. He said he will be coming back in again.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Jacksonville, FL
Pontiac Montana
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Joseph said this facility is the best. They're right on time and tell him like it is and are very prompt.
This review was collected via phone interview by Customer Research Inc.

MW
MICHAEL W.
Jacksonville, FL
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Friendly and informative
They are friendly, reasonable prices and keeps me informed.

AJ
Alaysha J.
Jacksonville, FL
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Alaysha said the staff helped her right away and everything was fast.
This review was collected via phone interview by Customer Research Inc.

AD
Anthony D.
Florida
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Anthony said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Jacksonville, FL
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Charles said he has used the business for several years, that the staff were knowledgeable, very professional, and they found the problem with his vehicle. He said they don't turn the vehicles loose until they are done right, and that he's never had a problem with them.
This review was collected via phone interview by Customer Research Inc.