Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

459 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 4 days ago

Reviews


JH
John H.
Jacksonville, FL
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2017 Category: Service
John said they did not have all of the spark plugs. He was not told in the beginning.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/25/2017

We apologize but sometimes part store inventory is not always correct when they go to pull the items. It does not happen often and we aplogize for the delay.

Brandy Reyes
Manager
904-779-5777

AC
Arnold C.
Jacksonville, FL
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Arnold said the business did outstanding work and had welcoming atmosphere.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/25/2017

Glad you found your way to us for your auto repair needs. Thank you for the feedback!

Brandy Reyes
Manager
904-779-5777

LW
Laurel W.
Pensacola, FL
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Laurel said the business was very helpful. They were very informative and she had no complaints.
This review was collected via phone interview by Customer Research Inc.

EW
Embree W.
Jacksonville, FL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017 Category: Service
Embree said they were straight forward and honest. They were friendly and polite.
This review was collected via phone interview by Customer Research Inc.

HH
Herschell H.
Florida
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
Herschell said his experience at this business was good. The employees were really nice, and courteous. They did a good job on his vehicle. His vehicle came out really well and he is very satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/25/2017

Thank you! Glad to hear everything was done to your liking.

Brandy Reyes
Manager
904-779-5777

PO
Patrick O.
Jacksonville, FL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Patrick said his experience with this business was good. They were quick and they got the problem fixed.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/12/2017

GREAT TO HEAR!

Brandy Reyes
Manager
904-779-5777

JF
Joey F.
Jacksonville, FL
Cadillac CTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2017 Category: Service
Joey said the service was good.
This review was collected via phone interview by Customer Research Inc.

ZL
Zuleika L.
Jacksonville, FL
Infiniti I35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Zuleika said they have the best prices, they are nice and timely.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/12/2017

THANKS FOR GIVING US A TRY WE HOPE YOU HAVE FOUND AN AUTO REPAIR HOME!

Brandy Reyes
Manager
904-779-5777

DM
David M.
Jacksonville, FL
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
David said this business always gives him the best service. He loves them and will be coming back in with 3 other vehicles.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/12/2017

WE LOOK FORWARD TO SERVICING YOUR VEHICLES AGAIN. IT WAS A PLEASURE DOING BUSINESS WITH YOU!

Brandy Reyes
Manager
904-779-5777

TW
TOM W.
Jacksonville, FL
Smart Fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017
Great Service
I was scheduled the next business day to bring my car in. Drop off was in and out. Painless. Got an estimate call a couple hours later and a call a couple hours after that to pick up. I had expected to be without my car for a couple days. Customer service was great. Phone contact very pleasant and personable. Best part, my car was repaired quick and RIGHT! Runs fantastic now!
Brandy R., Manager from BLC Automotive Repair responded on 05/12/2017

WOW WHAT A GREAT RESPONSE! THANKS FOR TAKING THE TIME TO GIVE FEEDBACK ON ALL OF THE MAJOR ASPECTS OF OUR GOALS.

Brandy Reyes
Manager
904-779-5777

LL
LESLIE L.
Jacksonville, FL
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2017
Great place for car repairs
Fast service great staff fair prices
Brandy R., Manager from BLC Automotive Repair responded on 05/01/2017

Thank you for taking the time to review your experience!

Brandy Reyes
Manager
904-779-5777

SC
SELINA C.
Jacksonville, FL
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2017
Very nice ladies
The ladies was excellent and I will return for more car service.
Brandy R., Manager from BLC Automotive Repair responded on 05/01/2017

 We the ladies thank you for this compliment. !!

Brandy Reyes
Manager
904-779-5777

RL
Reggie L.
Florida
Ford Expedition
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2017 Category: Service
Reggie said they were nice and honest.
This review was collected via phone interview by Customer Research Inc.

SH
Sumayya H.
Florida
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Sumayya said the timely service provide by this business was great and they did it at an affordable price.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 04/19/2017

Welcome to our shop glad to here we were able to turn a bad breakdown into a postive experience. Let us know if you need anything in the futre.

Brandy Reyes
Manager
904-779-5777

EW
Erin W.
Florida
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2017 Category: Service
Erin said the gentleman who started helping her checked everything out, and even though he could not find out what was wrong he was very nice about it. Everyone at this business was nice. She appreciates the good will showed to her. They really tried to help her, and her vehicle is doing fine now.
This review was collected via phone interview by Customer Research Inc.

LW
Linda W.
Jacksonville, FL
Isuzu Rodeo
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2017 Category: Service
Linda said she is satisfied with the work on her clutch and air conditioner, but she thought the cost was high. She is still waiting for a call back regarding the price.
This review was collected via phone interview by Customer Research Inc.

PB
Pam B.
Jacksonville, FL
Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2017 Category: Service
Pam said this business did a very good job on her vehicle.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 04/19/2017

Thank you Pam!

Brandy Reyes
Manager
904-779-5777

MP
Matthew P.
Middleburg, FL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Matthew said a family member referred him to this business and he trusts them.
This review was collected via phone interview by Customer Research Inc.

TL
Tiffany L.
Florida
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2017 Category: Service
Tiffany said they are good people.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 04/19/2017

You are good people to Sunshine!

Brandy Reyes
Manager
904-779-5777

RR
Rasheda R.
Jacksonville, FL
Chrysler PT Cruiser
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/08/2017 Category: Service
Rasheda said the service was good.
This review was collected via phone interview by Customer Research Inc.