BLC Automotive Repair

Tracy said it was a good experience at this business. The staff was quick, got him in right away, and the pricing was good.

Eric said the employees did everything he asked for at a good price.

Joseph said they did a good job as far as everything else he needed done, but they broke the little safety piece where the vehicle is shifted from park to other gears.

Celeste said the business' employees were very considerate, very fast and efficient. They told her what the problem was, and they were able to handle it. She plans on bringing the vehicle back very soon.

Ivan said the owner of this business Mark, is unconcerned with customer care. His experience was horrible. He is thinking about taking them to small claims court. He has parts missing from his vehicle. He has been calling them since March about it. The other issues were the work that was done made the situation worse and then they said he was responsible for the payment. He purchased a radiator and they installed it. They said he had low engine pressure and they were going to do a blue devil treatment for the vehicle. He had never heard of that treatment but decided to go through with the treatment because he was told there was a 90 percent change it would fix the problem. They called him the next day and told him the treatment failed and cracked his radiator. His radiator was brand new. He was willing to pay for the labor part but stated he felt they should pay for the radiator. Mark had a nasty attitude about the situation. He was also the mechanic that worked on his vehicle. He told him it was his fault the radiator cracked and he asked how if he was not the working on the vehicle or in the area of the vehicle when it cracked. They went back and forth about it. He stated he felt it was not logical for him to pay twice. He decided to take his vehicle to another facility because now he needs a new motor. He took it in for radiator work and now needs a motor. His vehicle was towed away from this facility. There were loose items on his vehicle and he took pictures of everything. His Ford drip pan was not on his vehicle. He called them with a list of complaints. They said they would call him back , but he has been having to call them all the time and nothing is being done to fix the situation. His wife started to record the interaction between her husband and the business owner because the owner was so nasty to them. Linda an employee at this business told a lie in front of the owner saying Ivan knew there was a chance the radiator would crack and that he signed a paper for that, but that never happened.

Sal said the staff provided great service.

Gregory said the business does a good job. They are quick with getting him in and out. They are responsive.

Front office staff are friendly and communicate very well, letting you know costs and issues before work begins. Mechanics do a good job and look around for any other issues. They don't just do what you ask them to, they look for any other issues and if you don't want it done, no problem. It's just for your information.

Great service! I have had several vehicles repaired here and the service is always excellent and the process are fair. They have earned a customer for life.

Jimmy said he was well pleased with the service.

Jack said he had no problems with his experience, the repair was well done and reasonably priced.

Jaime said they have great, fast, upfront service. He also said that when they gave a quote they stuck with that price.

Carl said the employees did a good job, they got the job done and he was good to go. The price was good.

Rodney said they did an excellent job.

Nyle said the business has great customer service.

Elvin said the staff provided very good customer service.

Darlene said she was a first time customer at this business. Everything went great. She is already recommending them to relatives.

Lonnie said everything was fine.

Rene said the staff at this business did a good job.

Melvin said the work was done in a timely manner and it turned out great.