Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

448 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 2 days ago

Reviews


JL
Jason L.
Florida
GMC Rally
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/21/2017 Category: Service
Jason said this business is friendly and they did the work. He stated he does not think the problem was diagnosed correctly because he still does not have air conditioning.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 06/26/2017

We did not perform a diagnostic on this repair we just converterted tha ac from r12 to r134 per your request. We can however do an ac check and diagnostic if you would like us to do so. We will contact you to schedule this.

Brandy Reyes
Manager
904-779-5777

NF
Nathan F.
Dulce, NM
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017 Category: Service
Nathan said the business fixed his vehicle. He said he was happy with their service.
This review was collected via phone interview by Customer Research Inc.

RJ
Richard J.
Orange Park, FL
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017 Category: Service
Richard said this business got him in right away, they were very helpful and accommodating.
This review was collected via phone interview by Customer Research Inc.

JT
James T.
Jacksonville, FL
Chevrolet Silverado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
James said everything turned out good at the business.
This review was collected via phone interview by Customer Research Inc.

RW
RANDALL W.
Jacksonville, FL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2017
R Walker
Good people , good service.
Brandy R., Manager from BLC Automotive Repair responded on 06/12/2017

Thank you :)

Brandy Reyes
Manager
904-779-5777

SB
Sam B.
Florida
RAM Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2017 Category: Service
Sam said they did a good job. It was just a little pricy.
This review was collected via phone interview by Customer Research Inc.

MM
MICHAEL M.
Jacksonville, FL
Buick LeSabre
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017
Scheduled Appointment
I made an online appoitment and arrived early the next day. They were able to start me soon after I arrived, and provided all necessary repairs. Oil change, rotate tires and replacement of motor mount completed accurately and pre-travel check of vital areas completed timely and very reasonable.
Brandy R., Manager from BLC Automotive Repair responded on 06/12/2017

Thank Sir...sorry i missed you when you were in but glad everything worked out well. Safe travels for you and the family!!

Brandy Reyes
Manager
904-779-5777

NR
Nathaniel R.
Jacksonville, FL
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017 Category: Service
Nathaniel said they were upfront and honest about everything.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 06/12/2017

Sorry it wasnt the news you were expecting but we try to give honest info so that you can make the best choice for your needs.

Brandy Reyes
Manager
904-779-5777

WR
Wanda R.
Florida
Dodge Magnum
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017 Category: Service
Wanda said they got her in and out just like they told her they would.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Jacksonville, FL
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2017 Category: Service
John said they did not have all of the spark plugs. He was not told in the beginning.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/25/2017

We apologize but sometimes part store inventory is not always correct when they go to pull the items. It does not happen often and we aplogize for the delay.

Brandy Reyes
Manager
904-779-5777

AC
Arnold C.
Jacksonville, FL
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2017 Category: Service
Arnold said the business did outstanding work and had welcoming atmosphere.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/25/2017

Glad you found your way to us for your auto repair needs. Thank you for the feedback!

Brandy Reyes
Manager
904-779-5777

LW
Laurel W.
Pensacola, FL
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2017 Category: Service
Laurel said the business was very helpful. They were very informative and she had no complaints.
This review was collected via phone interview by Customer Research Inc.

EW
Embree W.
Jacksonville, FL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2017 Category: Service
Embree said they were straight forward and honest. They were friendly and polite.
This review was collected via phone interview by Customer Research Inc.

HH
Herschell H.
Florida
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2017 Category: Service
Herschell said his experience at this business was good. The employees were really nice, and courteous. They did a good job on his vehicle. His vehicle came out really well and he is very satisfied with the service he received.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/25/2017

Thank you! Glad to hear everything was done to your liking.

Brandy Reyes
Manager
904-779-5777

PO
Patrick O.
Jacksonville, FL
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Patrick said his experience with this business was good. They were quick and they got the problem fixed.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/12/2017

GREAT TO HEAR!

Brandy Reyes
Manager
904-779-5777

JF
Joey F.
Jacksonville, FL
Cadillac CTS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/10/2017 Category: Service
Joey said the service was good.
This review was collected via phone interview by Customer Research Inc.

ZL
Zuleika L.
Jacksonville, FL
Infiniti I35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2017 Category: Service
Zuleika said they have the best prices, they are nice and timely.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/12/2017

THANKS FOR GIVING US A TRY WE HOPE YOU HAVE FOUND AN AUTO REPAIR HOME!

Brandy Reyes
Manager
904-779-5777

DM
David M.
Jacksonville, FL
Chevrolet Lumina
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2017 Category: Service
David said this business always gives him the best service. He loves them and will be coming back in with 3 other vehicles.
This review was collected via phone interview by Customer Research Inc.
Brandy R., Manager from BLC Automotive Repair responded on 05/12/2017

WE LOOK FORWARD TO SERVICING YOUR VEHICLES AGAIN. IT WAS A PLEASURE DOING BUSINESS WITH YOU!

Brandy Reyes
Manager
904-779-5777

TW
TOM W.
Jacksonville, FL
Smart Fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2017
Great Service
I was scheduled the next business day to bring my car in. Drop off was in and out. Painless. Got an estimate call a couple hours later and a call a couple hours after that to pick up. I had expected to be without my car for a couple days. Customer service was great. Phone contact very pleasant and personable. Best part, my car was repaired quick and RIGHT! Runs fantastic now!
Brandy R., Manager from BLC Automotive Repair responded on 05/12/2017

WOW WHAT A GREAT RESPONSE! THANKS FOR TAKING THE TIME TO GIVE FEEDBACK ON ALL OF THE MAJOR ASPECTS OF OUR GOALS.

Brandy Reyes
Manager
904-779-5777

LL
LESLIE L.
Jacksonville, FL
GMC Acadia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2017
Great place for car repairs
Fast service great staff fair prices
Brandy R., Manager from BLC Automotive Repair responded on 05/01/2017

Thank you for taking the time to review your experience!

Brandy Reyes
Manager
904-779-5777

Displaying Review 141 - 160 of 448 in total