BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Paul B. on 07/31/2012
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Paul said this business did not get the work done on time and the vehicle was delayed 2 times. This business did call him and told him that they needed an additional day to complete the work and he was going out of town so he told them to have it done by July 30th, when he went to pick the vehicle up it still was not done. He mentioned that he feels the vehicle was 1 week late with no explanation from this business. He stated that there were dust specks on the front bumper and someone was in the trunk messing with the electrical and left a huge mess in the trunk. Also he had to keep calling them to find out the status of his vehicle. He stated that they told him 1 thing but then didn't do it. For these reasons he would not recommend this business. Lastly he said the service should have been done better.
Category: Collision
Service Date: 07/11/2012
Review Created: 07/31/2012
This review was collected via phone interview by Customer Research Inc.