Review for BMW of Fairfax Body Shop
Cynthia H. on 02/25/2013
Cynthia said this business lost her vehicle at the time of pick up. It took 45 minutes to find where they parked it. She said she spent $2,000 and the vehicle came back in a dirty condition. She expected the vehicle to be cleaned and stated she thought maybe she had to tell this business she had wanted it washed. Every other business that has taken care of her vehicle has returned the vehicle in a clean condition without having to be asked for a vehicle wash.
Service Date: 02/19/2013
Review Created: 02/25/2013
This review was collected via phone interview by Customer Research Inc.