BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Naurang G. on 09/30/2011
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Naurang said he didn't rate his overall experience with this business higher because even though they never promised him a time when he would get his vehicle back, they had it for 10 days which was too long. He was never given a reason for the work taking 10 days. He wasn't kept adequately informed during the repair process. He chose not to elaborate. He pointed out the work this business did was excellent, but he won't recommend this business to others because they had his vehicle for too long.
Category: Collision
Service Date: 09/22/2011
Review Created: 09/30/2011
This review was collected via phone interview by Customer Research Inc.