Review for BMW of Fairfax Body Shop
Wayne H. on 10/14/2011
Wayne said he rated a 4 for his overall experience because of the time they took to repair his vehicle. He had to wait 3 weeks for his vehicle and he is not sure why there was a delay. He was not kept informed and he chose not to elaborate on it. Wayne said he was not satisfied with the communication because of the same reasons mentioned above.
Service Date: 10/10/2011
Review Created: 10/14/2011
This review was collected via phone interview by Customer Research Inc.