BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Salvatore A. on 04/26/2013
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Salvatore said he is very upset because the final bill was much higher than the price they quoted. He said when he went in to get the quote he was never asked to sign any paperwork and everything was done verbally. His vehicle was ready two days late and he dropped it off two days early so he would not run into any problems with parts orders. He said he was told the delay was caused by their service department and it was out of their control. He said he expected more professionalism out of this business. He will not recommend this business to any one. He said he had recommend it to his brother, but because of this visit he's going to tell him to go somewhere else.
Category: Collision
Service Date: 04/24/2013
Review Created: 04/26/2013
This review was collected via phone interview by Customer Research Inc.