Review for BMW of Fairfax Body Shop
Barbara A. on 04/26/2011
Barbara said her vehicle had to have service work as well and she gave the 3 because her vehicle was filthy when returned to her. Also the vehicle was delayed by several days because of the service work.
Service Date: 04/19/2011
Review Created: 04/26/2011
This review was collected via phone interview by Customer Research Inc.
Tony H. at BMW of Fairfax Body Shop responded on 05/03/2011
The body shop pre washed the car prior to sending it to service. It should have been washed a second time after service. Sorry!