BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Martin B. on 08/02/2014
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Martin said the customer service at the business was good but the quality of work was not done to his satisfaction. The windssheild washer stopped working, his brakes still shudder when he brakes, and his trim panel for the convertible does not come up. He took his vehicle back in for the windshield washer but was informed it would cost $500. He plans to take his vehicle to a different facility due to these issues. He would not recommend this business due to this experience.
Category: Collision
Service Date: 07/24/2014
Review Created: 08/02/2014
This review was collected via phone interview by Customer Research Inc.