Review for BMW of Fairfax Body Shop
Maria H. on 08/21/2014
Marie said she was not pleased with the length of time it took to repair her vehicle. It took them two and a half months to repair due to additional damages.They also had changed the date five different times. She had a lot of issues with them. She was not kept adequately informed during the repair process. They only called a couple of times. They would text her when they rescheduled her vehicle. She would not recommend them after this experience.
Service Date: 08/14/2014
Review Created: 08/21/2014
This review was collected via phone interview by Customer Research Inc.