BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Maria H. on 08/21/2014
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Marie said she was not pleased with the length of time it took to repair her vehicle. It took them two and a half months to repair due to additional damages.They also had changed the date five different times. She had a lot of issues with them. She was not kept adequately informed during the repair process. They only called a couple of times. They would text her when they rescheduled her vehicle. She would not recommend them after this experience.
Category: Collision
Service Date: 08/14/2014
Review Created: 08/21/2014
This review was collected via phone interview by Customer Research Inc.