BMW of Fairfax Body Shop

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

1575 Reviews

92% Would Recommend
Latest Review over 1 year ago

Review for BMW of Fairfax Body Shop
Kevin M. on 04/23/2012
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Overall Rating 1/5rating 1rating 1rating 1rating 1
Kevin said he was not kept informed during the repairs and at one point he spent two and a half hours trying to get in touch with someone for information on his vehicle. He said the woman who answers the phone is rude. He said Jay is very condescending and he kept asking him what his expectations were. He will not recommend this business for the above reasons.
Category: Collision
Service Date: 04/11/2012
Review Created: 04/23/2012
This review was collected via phone interview by Customer Research Inc.