Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5

(2,902 Reviews)

ReScore Reviewsâ„¢ (32)

ReScore
Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5Overall Rating 3.8/5
Original
Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5Overall Rating 1.9/5
91% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


Verified Customer
Bowie, MD
2016 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2020 Category: Service
wonderful service
this is my second car from you the service and people are wonderful

Verified Customer
Glen Burnie, MD
2019 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020 Category: Service
Quick and Convenient
Pleased with the convenience and speed of service at Bob Bell Hyundai. Only oddity is the need to know beforehand that the quick lane service department is actually behind Bob Bell Ford, not Bob Bell Hyundai.
STEPHEN K. from Bob Bell Hyundai responded on 02/25/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


Verified Customer
Millersville, MD
2014 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2020 Category: Service
Service Appt
Louis in the service dept was very friendly and informative!
STEPHEN K. from Bob Bell Hyundai responded on 02/25/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


Verified Customer
Severna Park, MD
2017 Hyundai Sonata
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/24/2020 Category: Service
Sales
We were very pleased with the sales of our new vehicle, however the service needs improvement with time in - time out, with an appointment. Oil changes should be done quicker.
STEPHEN K. from Bob Bell Hyundai responded on 02/25/2020

We are sorry that you did not have a 5 star visit.
We strive for excellence and 5 star reviews.
Our Quick lane manager Bill will be contacting you regarding your concerns.


VR
Virginia R.
Arnold, MD
2018 Hyundai Elantra Gt
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020 Category: Service
Friendly and effficient service.
Friendly, fast and efficient service.
STEPHEN K. from Bob Bell Hyundai responded on 02/24/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


Verified Customer
Millersville, MD
2019 Hyundai Santa Fe Xl
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2020 Category: Service
Fair prices and timely manner
You schedule an appointment, get "the works" service at a fair price, and you are in and out in an hour.

That's been my experience.

I've been going here routinely since buy my first Hyundai in 2014.
STEPHEN K. from Bob Bell Hyundai responded on 02/24/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


Verified Customer
Brooklyn Park, MD
2013 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020 Category: Service
Fast, friendly and informative.
Bought two new tires, to accompany two tires I purchased six months ago. Also had an oil change and check-up. The review title says it all. I will definitely return. One of my friends bought her new car, a Hyundai Accent, based on my rave reviews. I own a 2013 Hyundai Accent and absolutely love the car.
STEPHEN K. from Bob Bell Hyundai responded on 02/24/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


Verified Customer
Severna Park, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2020 Category: Service
Great service
Very friendly
STEPHEN K. from Bob Bell Hyundai responded on 02/21/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


RR
Richard R.
Pasadena, MD
2015 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020 Category: Service
The Workd
For some reason, it took extra long (2 1/2 hours) to perform this work. Normally, I'm there 1 1/2 hours or so. I do not know the circumstances, but could be done a little quicker next time.
STEPHEN K. from Bob Bell Hyundai responded on 02/20/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


EK
Everett K.
Annapolis, MD
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Service
Bob Bell Hyundai
Friendly service, clean waiting area. Workmen respond to questions in a pleasant way.
STEPHEN K. from Bob Bell Hyundai responded on 02/19/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


DT
Deborah T.
Shady Side, MD
2014 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2020 Category: Service
The awesome employees
Everyone there was so kind and friendly . I feel really good taking my car to Bob Bell to get my Bell care service😀
STEPHEN K. from Bob Bell Hyundai responded on 02/19/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


Verified Customer
Ellicott City, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020 Category: Service
Really great people
Took extra effort to get me back on the road
STEPHEN K. from Bob Bell Hyundai responded on 02/17/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


LW
Linda W.
Severna Park, MD
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2020 Category: Service
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STEPHEN K. from Bob Bell Hyundai responded on 02/17/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


Verified Customer
Pasadena, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2020 Category: Service
Oil//. Tire service
Good service
STEPHEN K. from Bob Bell Hyundai responded on 02/13/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs


TR
Timothy R.
Glen Burnie, MD
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2020 Category: Service
Quick oil change and tire rotation
Schedule a 8:00 am appointment. I was told that it would take about 1 hour and I was out of there in 1/2 hour.
STEPHEN K. from Bob Bell Hyundai responded on 02/10/2020

Thank you for putting your faith in us here at Bob Bell Hyundai. We appreciate your feedback and 5 star review. We look forward to continue assisting with all of your car care needs