Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5
4.5

( 2741 Reviews )

ReScore Reviews™ (31)

ReScore
Overall Rating 3.774191/5Overall Rating 3.774191/5Overall Rating 3.774191/5rating 3.774191rating 3.774191
Original
Overall Rating 1.83871/5rating 1.83871rating 1.83871rating 1.83871rating 1.83871
90% Would Recommend
100% Business Response
Latest Review about 23 hours ago

Reviews


LJ
Laura J.
Elkridge, MD
2007 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Overall good experience
I always have a good experience at Bob Bell for work on my Hyundai. I never feel pressured, the manager and staff are very pleasant, and the prices are fair. The waiting room is also very comfortable!

LM
Lisa M.
Reisterstown, MD
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Good service experience
Took my car in for front break pads. Everything went as expected. No hidden charges and everything was explained. I received a phone call to let me know the status of my car and it was completed on time.
Very clean service area.
STEPHEN K. from Bob Bell Hyundai responded on 11/15/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


RG
Robert G.
Glen Burnie, MD
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Great service
Fast reliable service
STEPHEN K. from Bob Bell Hyundai responded on 11/14/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


LG
Lindsay G.
Glen Burnie, MD
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
On time and fantastic shuttle service!
Everyone was very pleasant to work with and the valet, Mr. Chauncey, was fantastic. He as respectful and kind, and a great driver. Made me feel comfortable the whole time.

10 out of 10 would recommend!
STEPHEN K. from Bob Bell Hyundai responded on 11/13/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


DO
David O.
Glen Burnie, MD
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2019 Category: Service
Great customer service
Great customer service just make sure you have an appointment
STEPHEN K. from Bob Bell Hyundai responded on 11/13/2019

Thank you for putting your faith in us. We appreciate your review and feedback. We look forward to continue assisting with all of your car care needs


AS
Arlene S.
Glen Burnie, MD
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/12/2019 Category: Service
had a service promblem taken care of quickly
had greatt service this time
STEPHEN K. from Bob Bell Hyundai responded on 11/12/2019

Thank you for putting your faith in us. We appreciate your review and feedback. We look forward to continue assisting with all of your car care needs


LB
Leo B.
Pikesville, MD
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
FRIENDLY AND HONOREST
Fast and timely
STEPHEN K. from Bob Bell Hyundai responded on 11/12/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


AW
Althea W.
Baltimore, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
My Hyundai
The service is very good , my car was ready in two days. Good job.
STEPHEN K. from Bob Bell Hyundai responded on 11/11/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


ZJ
Zachary J.
Pasadena, MD
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
So fast!
It's nice to have a scheduled appointment and for that to reflect in the speed of the service. Friendly staff, excellent job!
STEPHEN K. from Bob Bell Hyundai responded on 11/08/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


WE
William E.
Glen Burnie, MD
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Helpful, courteous and knowledgeable
Helpful, courteous and knowledgeable
STEPHEN K. from Bob Bell Hyundai responded on 11/08/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


KR
Kenneth R.
Glen Burnie, MD
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2019 Category: Service
Ken
Was good
STEPHEN K. from Bob Bell Hyundai responded on 11/07/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


DS
Dale S.
Havertown, PA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
2019 Hyundai Sonata Service
I scheduled a 5000 mile checkup and received excellent service and the entire staff was very courteous.... I waited while my Sonata was being maintained and the waiting room was comfortable and they had plenty of snacks and beverages of my choice.
STEPHEN K. from Bob Bell Hyundai responded on 11/04/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


DC
Destinee C.
Baltimore, MD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
service
.
STEPHEN K. from Bob Bell Hyundai responded on 11/04/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


JS
Jonathan S.
Jessup, MD
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2019 Category: Service
Excellent Service
Thank you again for your excellence service!
STEPHEN K. from Bob Bell Hyundai responded on 11/04/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


Verified Customer
Richmond, VA
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2019 Category: Service
Great and Friendly Service
The crew are always friendly and make checking the car in easy. Service is done in a timely manner and I'm always satisfied with how my car is running when they're done.
STEPHEN K. from Bob Bell Hyundai responded on 11/04/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


GB
Gilbert B.
Linthicum Heights, MD
2009 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2019 Category: Service
Bob Bell Hyundai
We always take our car for service to Bob Bell because they treat us well, and they do a very good job of keeping our car in great shape.
STEPHEN K. from Bob Bell Hyundai responded on 10/31/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


Verified Customer
Glen Burnie, MD
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Convenient
Convenient and efficient
STEPHEN K. from Bob Bell Hyundai responded on 10/30/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


JH
John H.
Pasadena, MD
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Customer Service
The service department employee was very professional. All other employees engaged me with a hello and how are you doing today.

GREAT JOB!
STEPHEN K. from Bob Bell Hyundai responded on 10/29/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


Verified Customer
Glen Burnie, MD
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
routine maintenance
The visit is as good as can be expected at any time.
STEPHEN K. from Bob Bell Hyundai responded on 10/29/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


Verified Customer
Glen Burnie, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2019 Category: Service
Good Service
I had a part replaced (covered under warranty). Bob Bell ordered the part and let me know when it came in. I scheduled my appointment, dropped my car off and it was done quickly. My car was clean when I picked it up which is a blessing in itself. Not all shops are that careful. I've been using Bob Bell for over 15 years. On an average they normally do a good job.
STEPHEN K. from Bob Bell Hyundai responded on 10/29/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs