Overview

Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5Overall Rating 4.47/5rating 4.47

2338 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 3.7407407/5Overall Rating 3.7407407/5Overall Rating 3.7407407/5rating 3.7407407rating 3.7407407
Original
Overall Rating 1.85185/5rating 1.85185rating 1.85185rating 1.85185rating 1.85185
90% Would Recommend
100% Business Response
Latest Review about 20 hours ago

Reviews


Verified Customer
Riviera Beach, MD
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019 Category: Service
Customer service
Great customer service
STEPHEN K. from Bob Bell Hyundai responded on 03/18/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


Verified Customer
Gambrills, MD
2017 Hyundai Ioniq Hybr
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2019 Category: Service
oil change
ease of getting an appointment,friendly service
STEPHEN K. from Bob Bell Hyundai responded on 03/18/2019

Thank you for putting your faith in us. We appreciate your review and feedback. We look forward to continue assisting with all of your car care needs 


DZ
Dennis Z.
Pasadena, MD
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Oil Change
Everything went fine. I waited for the car and it only took about 1 hr. Service people were very friendly and explained everything.
STEPHEN K. from Bob Bell Hyundai responded on 03/18/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


KD
Karen D.
Windsor Mill, MD
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Bob Bell of Glen Burnie
I came in for my 2013 Sonata's 54,000 check up and a recall to update. As always the Service people were great! Another lady was waiting an we talked about how excellent the car was! Shame on Chevy and Ford.
STEPHEN K. from Bob Bell Hyundai responded on 03/18/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


EC
Elaine C.
Hanover, MD
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Excellent service
We were told service would take about 3 hours. Service completed in about 90 minutes
STEPHEN K. from Bob Bell Hyundai responded on 03/18/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


JL
Joseph L.
Arnold, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Quick Lane Oil change Tire rotation
These guys are the best quick lane oil change tire rotation checked brakes tires belts and I was only there 30 minutes
STEPHEN K. from Bob Bell Hyundai responded on 03/15/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs


KS
Kenneth S.
Severna Park, MD
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
The only dealer to get financing with credit issues.
Dominick treated me great. He got me into a great car.
STEPHEN K. from Bob Bell Hyundai responded on 03/15/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


PC
Patrick C.
Severna Park, MD
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
My experience
Courteous efficient employees, quick service, nice waiting area
STEPHEN K. from Bob Bell Hyundai responded on 03/15/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


DF
Darlene F.
Baltimore, MD
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Friendly, Quick, Courteous Service
See Above
STEPHEN K. from Bob Bell Hyundai responded on 03/14/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


Verified Customer
Baltimore, MD
2016 Hyundai Genesis
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Clean and friendly.
My wife thought the service was very acceptable.
STEPHEN K. from Bob Bell Hyundai responded on 03/14/2019

Thank you for putting your faith in us. We appreciate your  review and feedback. We look forward to continue assisting with all of your car care needs 


Verified Customer
Sparrows Point, MD
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Excellent sevice
Excellent
STEPHEN K. from Bob Bell Hyundai responded on 03/14/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


PC
Patricia C.
Millersville, MD
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Friendly
Great service and when you get a appointment they take it right in and it is done on time
STEPHEN K. from Bob Bell Hyundai responded on 03/13/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


Verified Customer
Arnold, MD
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Satisfied
My car was ready in a reasonable amount of time (I waited) and I felt the service staff went above and beyond to make sure I understood next steps. I was very satisfied.
STEPHEN K. from Bob Bell Hyundai responded on 03/13/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


BH
Brenda H.
Glen Burnie, MD
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Professional work preformed
Excellent work!
STEPHEN K. from Bob Bell Hyundai responded on 03/13/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


BJ
Burel J.
Glen Burnie, MD
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Very good
Got me into serve bay righr away appointment time
STEPHEN K. from Bob Bell Hyundai responded on 03/12/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


EW
Ernest W.
Severn, MD
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Staff was very gracious and forthright!
Great staff!
STEPHEN K. from Bob Bell Hyundai responded on 03/11/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


DM
Deborah M.
Brooklyn, MD
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019 Category: Service
A+ Service
Got me in and out. Appreciate the coffee and snacks.
STEPHEN K. from Bob Bell Hyundai responded on 03/11/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


Verified Customer
Severna Park, MD
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Great Service
I am very impressed how much this dealership has implemented positive changes since I bought my car back in 2013. The facilities is newer and cleaner, great customer service even after dealing with all my questions, phone calls, and helping me make decisions on the repairs needed. I just love my Santa Fe and appreciate the Bob Bell team helping me take care of it. Thank you!
STEPHEN K. from Bob Bell Hyundai responded on 03/11/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


KL
Keyla L.
Annapolis, MD
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Very quick and easy process
In and out process with good customer service.
STEPHEN K. from Bob Bell Hyundai responded on 03/08/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


RN
Ralph N.
Glen Burnie, MD
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019 Category: Service
Location
I love my ride
STEPHEN K. from Bob Bell Hyundai responded on 03/08/2019

Thank you for putting your faith in us. We appreciate your 5 star review and feedback. We look forward to continue assisting with all of your car care needs 


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